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Numbers

Barclays: Banks Behaving Badly

I got a note today regarding the fact that the Head of Barclays Global Retail Division, Antony Jenkins, appeared on BBC Radio’s Today program this morning saying that the level of consumer complaints to banks in general, and to Barclays specifically, is “not acceptable”. The Financial Ombudsman Service said it …

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The biggest banks by assets

Here is the City has done a nice job of crunching some data to come up with a list of the biggest banks in the world by assets under management as at 31st October 2010. BNP Paribas $3.12 trillion in assets (+34.47%)* HSBC $2.74 trillion (+12.46%) Barclays $2.71 trillion (+37.03%) …

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Britain’s Best Bank 2010: HSBC

Final Result

OK, so it's not scientific, but I've been looking at the UK's banks from four dimensions this week: Customers Employees Investors Regulators To the best of my databank's knowledge, the attributes and reviews are pretty accurate and have turned up some surprising results.  For example, who would have thought that …

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Britain’s Best and Worst Banks for Regulators

Capital Ratio

This week is dedicated to assessing the UK's best and worst banks from four dimensions: Customers Employees Investors Regulators Having looked at the banks from the customers’ perspective on Monday, employees on Tuesday and investors on Wednesday, today it’s the turn of the regulator. Now the regulators have been in …

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Britain’s Best and Worst Banks for Investors

Banker Magazine Analysis

This week is dedicated to assessing the UK's best and worst banks from four dimensions: Customers Employees Investors Regulators Having looked at the banks from the customers’ perspective on Monday and employees on Tuesday, today it’s the turn of the investment community’s view. Now then, you could say that this …

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Britain’s Best and Worst Banks for Employees

LinkedIn

This week is dedicated to assessing the UK's best and worst banks from four dimensions: Customers Employees Investors Regulators Having looked at the banks from the customers’ perspective yesterday, this second part looks at the views of employees. This view is actually darned hard to find out. Although there are …

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Britain’s Best and Worst Banks for Customers

UK Customer Service

I blogged about Santander last week and embedded the survey results on service, which actually warrant a blog entry in their own right, so here it is. Now I love customer surveys of views on banks, but they are published too far and few between and often with poor density, …

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More Banking Statistics: Home Ownership

UK Home Ownership

Following on from the comments on UK Bank Stats from the BBA, and the report from TheCityUK, here's a few more statistics focused upon home ownership. Just a century ago, nine out of ten homes were rented in the UK compared to only one in three today. Since 1976, owner-occupier …

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More UK banking stats

Following on from yesterday's number – UK Bank Stats: a fascinating portrait of life -I was sent another report today from TheCityUK, the trade body that promotes the interests of the City of London.There’s loads of numbers in this document that are useful, which I will post in a few …

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UK Bank Stats: a fascinating portrait of life

I just got a copy of the BBA’s Annual Abstract of Banking Statistics. Fascinating stuff, and the data shows a real insight into the way we are living our lives.  For example, every ten minutes: 35,000 people use the internet to check their bank account balance or statement on-line, 4,500 …

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Numbers: State Bank of India

I love talking to Chinese and Indian banks, just by the sheer drama of hearing their numbers. For example, I talked with State Bank of India this week.  They have: 150 million customers 11 million High Net Worth customers who earn >US$10,000 per month Increased their ATM network from 12,000 …

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Why the G20 will disagree with the IMF reforms

IMF Chart1

I don’t know if any of you read the IMF report recommending two new bank taxes: a bank levy based upon the risk banks represent, called a Financial Stability Contribution (FSC); and a straight tax on profits and bonuses called the Financial Activities Tax (FAT). If you haven't, then I …

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