I was just analysing the Banker’s annual tome: the Top 1,000 banks. It’s a serious piece of research and represents many years of trends and change (I’ve personally now been tracking the Top 40 banks from this list for the past twenty years!). This year’s figures reinforce the things I’ve been expecting for some time:…
I got a copy of a fascinating survey by ING yesterday on mobile social banking. The survey asked 12,000 people in 12 countries in Europe about banking in the digital age, and here’s their summary of the main conclusions: 1. More than a third – or 37% – of consumers already use mobile banking. The Netherlands is the most…
This is a question that comes up more and more, and there’s an easy answer: it’s very important; and a harder answer: it’s not always important; and this is a key discussion in the context of immediate payments, something that is getting talked about more and more. In fact, my friends over at Glenbrook covered…
I said I would move away from EFMA Week, but the brain washing achieved a true immersion as I realised there’s one last bit that was missed: EFMA’s Research. A lot of good insights came from the week through the various study presentations, with EFMA performing multiple research from insurance to banking to payments. As Cap…
It’s Friday, so we should have some fun. Unfortunately, it’s both a bit of fun and a bit of a challenge. The challenge is how to differentiate the bank? That’s always been a challenge. Most banks reckon that they don’t need to differentiate the bank because once you’ve got a customer, you’ve got them for…
I don’t always praise, but I will shower some praise on British Airways today. Not for their service, flights, destinations or lounges, but for their inflight magazine Business Life. It always inspires me a little as, each month, the BA Business Life magazine publishes a bunch of trivia facts that are useless, apart from giving…
I don’t always praise, but I will shower some praise on British Airways today. Not for their service, flights, destinations or lounges, but for their inflight magazine Business Life. It always inspires me a little as, each month, the BA Business Life magazine publishes a bunch of trivia facts that are useless, apart from giving…
I’ve written a lot about Bitcoin over the last year: Is Bitcoin the future of money … or are we smoking dope? (October 2011) Bitcoin: immersive or subversive? (January 2012) You should take Bitcoin seriously (September 2012) A new currency payment system is about to explode (February 2013) But had a sanity check when looking…
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