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Do users care about their data?

A further discussion about data and the key issue of who should have access. During a recent lunch, we talked about how Chinese citizens allow the government to see all of their digital footprint via Tencent and Alibaba, but they do this for a number of reasons. The advantage of an easy lifestyle superapps and…

Treating Customers Unfairly (#HSBC)

I’ve blogged many times that so called free banking is a fallacy.  It’s something I have blogged about for a decade, and the recurring theme is free banking should be banned by the regulator as it’s only free as long as you don’t go overdrawn. The result is that the most financially challenged group of…

Banking in the 1990’s … even then, the writing was on the wall

Back in 1997, I was tasked with writing a strategy for NCR. The strategy had to review the likelihood that other industries would enter banking and what threat or opportunity this offered. I spent a long time on this and concluded that the most likely outcome would be that telecommunications firms would acquire banks and…

The Case for a Bitcoin ETF

I’ve noted that the bitcoin swings and roundabouts tend to often cycle around the hope and expectation of the US SEC giving approval to a bitcoin ETF … only to find that they never do and so it goes around. In an interesting article by Dave Weisberger on Coindesk, there may be a reason for…

How much tax is lost each year? #defi

Building on my discussion yesterday about offshore tax havens and decentralisation to avoid governance in both the physical and virtual world, there’s a more fundamental issue at large here. Tax avoidance. Some people hear the words “a tax” and interpret it as “attacks”. I heard a figure the other day that the UK Tax Office,…

Crypto and banking are one and the same

People were surprised to see a headline that garnered much market shock: Markets Crash after reports that Binances Shangai Office Closed in Crypto Crackdown Argh. Crypto meltdown! I was amused to see a headline that garnered much online mirth: Markets Crash after reports that Binances Shangai Office Closed in Crypto Crackdown Because Binance doesn’t have…

The real reason people don’t change banks

Interesting conversation about switching accounts. I’ve had a few people saying that banks don’t have loyal customers, but they have trapped customers. By way of example, an email from a friend: I am just exactly as loyal to my bank as they are to me, which is to say not even slightly. I swear to…

Are banks adapting in the right way?

I picked up a few innovative changes taking place this week within banks. In fact, I should point out that banks are not static beasts, as many claim. They are changing all the time, doing things all the time, adapting all the time. The question is: are they adapting in the right way? Charles Darwin…

What would you rather talk about: sex, religion, politics or money?

My blog often seems to return to the subject of sex, whether it be sexism or basic sex. It is for the reason that money and rumpy-pumpy are the twin engines powering everything we do, as Jeremy Clarkson so succinctly put it. However, today I’m not writing about sex per se, but something related to…

Joy to the World … and Please Pay Me!

Just over a month away from Christmas and the festive season is off to a rock and roll start. This week sees the launch of the annual John Lewis schmaltzy advert (see every one since 2006 here) and after six on December 5 sees the lighting of the Trafalgar Square Christmas Tree. Be there or…

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