What is a ‘social bank’?
A long conversation about digital worlds and social banks yesterday. I was asked what is a ‘social bank’, and had to explain two or three times to really get the point across. That worries me, as social banking should be a simple concept. The issue is that it gets confused with social work and social…
A new banking system for social life
Some time ago I was having a debate about social networks and the problems of where they overlap with professional networks. For example, when I first registered on Facebook, I connected with everyone I knew – family, friends and business acquaintances. The result is that I have a completely messed up Facebook life, where I…
Six key technology developments for banks in 2011
Looking at technology specifically in financial services, there are many that are being cited as hot for 2011: More social media developments as firms like Foursquare, Groupon and Quora add functionalities not seen before; More bank mobile apps, with clever structures and device-specific security; The creation of new retail payments structures, as Apple and Google…

2011: The Banking Year Ahead
The Banking Year Ahead. Sounds like some sort of swear word but no, it’s all to do with predictions time. What are the big events of 2011 going to be? Barack Obama begins the campaign trail for election 2012. North Korea ignites a battle with South Korea that sees a distance divide between China and…
2010 Review: Retail Banking
So this week I thought it worth posting a few reflections on 2010, the year that was, and begin with some thoughts on retail banking (tomorrow will be payments and Wednesday, capital markets). Surprisingly, retail banking has not had any really startling changes. Branches are still the focal point, as evidenced by Santander who increased…

The Establishment is just PANTS!!!
I was quite intrigued to hear a speech by Ben Ramsden, Founder and CEO of Pants to Poverty. Ben's talk was all about social business which, when combined with social finance, creates a completely different and new form of commerce that, if the next generation has any say, will compete with and potentially merge with…
























