Opinion

I was having an interesting conversation with a guy who had joined a big bank having previously worked in Big Tech. The guy was headhunted by the bank to be a gamechanger (GC), and had been gifted the ability to do almost whatever he wanted when it came to innovation, …

Talking of partnering, many years ago, I was assigned the role of negotiating a contract with a partner for a large technology firm. The partner specialised in the insurance markets, my focus at that time, and we got into the game of contract wording. For quite a while, it was …

I encounter lots of banter about platforms, marketplaces and ecosystems, and do wonder in the flippant way people use them interchangeably whether they really understand what they are talking about. I’m sure many do but I’m also sure some people throw them into the conversation like a buzzword bingo game. …

Over ten years ago, I started blogging about cloud computing and financial services. Many banks dismissed the idea back then as “the regulator wouldn’t allow it”. Then the regulator did allow it in some countries, but banks were confused about the regulatory position. For example, if they use cloud services …

Looking at the world of the future, we all wonder what will happen to work. Will we still have jobs? Will all the dumb jobs disappear so we no longer have call centres (replaced by chatbots and avatars); accountants and auditors (replaced by AI algorithms); Uber drivers and hotel check-in …

I’ve blogged a few times about Facebook planning to launch a currency … Will Facebook become the world’s central bank? If Facebook launch a cryptocurrency, will US government shut it down? … and the fact that most regulators won’t like it. In fact, there are already questions being asked in …

My mate Ron Shevlin is on good form these days. He’s written quite a few columns on Forbes that are clickbait: Customers don’t want digital banking The FinTech fast follower fallacy (which I spotted just after writing this yesterday) His latest created quite a twitter furore and was targeted at …

I was having dinner with a friend the other night, when he asked me: “what do you think about the fast follower strategy?” I said it was stupid and doesn’t work. He then added that the major bank he’s working with are proud that this is their strategy. Now, here’s …

In my presentations I regularly talk about legacy Europe and America and leapfrog countries from China to India to Kenya to Colombia. The reason the latter countries are leapfrogging Europe and America is that they didn’t have a large, ingrained existing infrastructure for payments and financial transactions in place until …

I annoy a lot of people. I don’t mean to. But anyone with a description of ‘troublemaker’ is going to annoy someone. What’s interesting is the different reactions I get from start-ups, technology firms, banks and internet giants. In general, the ones who seem to get most irritated by me …

I recently started to worry that people might think I have some sort of arrangement with Ant Financial to publicly endorse them, as I’m such a fan-boy. I talk about what Alibaba, Ant Financial and Alipay is doing in every presentation, blog about them a lot and am thoroughly enraptured …

I’ve been finding it increasingly frustrating on my travels, thanks to one of my credit card companies. My travelling depends on two credit cards: a bank issued corporate MasterCard and American Express. The reason I carry these two is that the MasterCard works across Europe, where quite a few countries …

I had an interesting discussion about hiring technology people into banks the other day. The challenge of finding top coders is a big one, as there’s an awful lot of other firms to join out there. You could join a hot FinTech unicorn like Monzo, SoFi, Stripe, Ant Financial, Ping …

I was having a breakfast meeting with a banking friend who had recently been through a tortuous experience. His start-up had been acquired by a major traditional bank, and it ended with blood on the floor. The start-up got squeezed into the Empire, and it literally was like something from …

So my snarky little friend Ron Shevlin wrote a piece on Forbes claiming that Americans don’t want a digital bank. As the guy who wrote the book Digital Bank you might think I would take offence to such a statement, but no. I agree with his content, just not his …