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Fear, war and anarchy on the streets of London

Evening Standard 260309

I fly back to London last night and see this headline in the Evening Standard: The full story is all about how anyone in a spivvy City suit will be lynched next week as the G20 arrives in London. Add to this Professor Chris Knight's comments on the radio yesterday: …

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Fear, war and anarchy on the streets of London

Evening Standard 260309

I fly back to London last night and see this headline in the Evening Standard: The full story is all about how anyone in a spivvy City suit will be lynched next week as the G20 arrives in London. Add to this Professor Chris Knight's comments on the radio yesterday: …

Read More »

Why are (UK) banks ignoring new media?

Cartoon_494056a

I spent a bit of time today thinking about trust in banking, a subject I’ve blogged about lots before. One thing we know is that times have changed. How have they changed? Well, have a look at this advert from 1991 for NatWest: She’s a mortgage adviser for NatWest in …

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Social lending: from baby to child

Zopa announced results this week that showed lending had risen 140 percent year on year. In short, Zopa offers a lean and mean, razor thin margin system for loans.  As an lender, I enter Zopa and place an amount – let’s say $10,000 – in the system. Zopa then spreads that loan …

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Collaborative competition

This is the sixth post in a series about why banking will be free (you can find Parts One, Two,Three, Four and Five if you want to). In this area let's get into collaborative technologies and, more specifically, collaborative competition. It seems like an oxymoron to talk about collaborative competition …

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SEPA and the PSD: broken but not dead

I haven't written much about SEPA, the Single Euro Payments Area, lately because there's not been much to update although the last time I did, I asked the question: "Are SEPA and the PSD completely broken?" However, there is now some news as I was with Gerard Hartsink in Hong …

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SEPA and the PSD: broken but not dead

I haven't written much about SEPA, the Single Euro Payments Area, lately because there's not been much to update although the last time I did, I asked the question: "Are SEPA and the PSD completely broken?" However, there is now some news as I was with Gerard Hartsink in Hong …

Read More »

We know where you are

Only two years ago, many technology companies and banks were talking about the branch of the future and painting a vision where, when you walked into a branch, the branch sensors would pick up who you were using RFID and NFC technologies from your contacteless debit or credit card. The …

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We know where you are

Only two years ago, many technology companies and banks were talking about the branch of the future and painting a vision where, when you walked into a branch, the branch sensors would pick up who you were using RFID and NFC technologies from your contacteless debit or credit card. The …

Read More »

Who owns the customer?

It is unbelievable how many times I hear the cry “who owns the customer?” being raised by bankers, particularly during discussions about mobile telephony. Their concern is that the mobile carriers are trying to take over the customer relationship, with the result that the bank becomes a back-end commodity. It’s …

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Playing the China card

Kapron Asia

Back in 2006 I toured around Asia discussing the rise of Indian and Chinese banks and the fact that, before the end of the decade, Chinese banks would dominate the top tier of banks globally. The analysis also formed the opening chapters of my book, as well as several other …

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