Presenting at a conference recently, the opening keynote began by saying: “we are living with six generations of human, who all have different tastes and needs”. Yep. In marketing speak, he classified them as: Traidtionallists (the World War II Generation); Baby boomers; Generation X; Generation Y; Millennials; and Generation C. I hadn’t heard of Generation C before,…
For the past three blog entries, I have tried to convey how the old world of products, processes and people – or manufacturing, operations and distribution if you prefer – is being re-engineered by technologies. Cloud-based products and services can deliver the bank products anywhere, anytime; open source processing via APIs allow those cloud-based products…
Building upon the previous two blog entries that discussed the new business models in banking based upon products (cloud-shared leveraging data analytics) and processing (real-time via open sourced APIs), we now arrive at the customer layer (mobile and social). Seen as the most important layer, as this is where the relationship between provider and…
Building upon the previous two blog entries that discussed the new business models in banking based upon products (cloud-shared leveraging data analytics) and processing (real-time via open sourced APIs), we now arrive at the customer layer (mobile and social). Seen as the most important layer, as this is where the relationship between provider and…
So I started this series of blogs by talking about the age of the Digital Bank and that it starts with these basics: products are cloud-based components that leverage data in the back office to be relevant to the customer in the front office. Building block one: cloud and big data. Building block two: APIs…
So I started this series of blogs by talking about the age of the Digital Bank and that it starts with these basics: products are cloud-based components that leverage data in the back office to be relevant to the customer in the front office. Building block one: cloud and big data. Building block two: APIs…
There is a sea change taking place in finance, the economy and the world, thanks to digitalisation and technology. In banking, I’m not sure that it’s seen, or that it is seen visibly, but the sea change is being enabled by seven key technology components right now: cloud and big data in the back office;…
There is a sea change taking place in finance, the economy and the world, thanks to digitalisation and technology. In banking, I’m not sure that it’s seen, or that it is seen visibly, but the sea change is being enabled by seven key technology components right now: cloud and big data in the back office;…
Although I said yesterday that I struggle with banks being disintermediated, I did leave out one critical point. Many things have appeared in the banking world during my time, and been tried and dismissed. Biometrics has been long discussed for authentication, but is yet to be seen. The end of the branch has been long…
Although I said yesterday that I struggle with banks being disintermediated, I did leave out one critical point. Many things have appeared in the banking world during my time, and been tried and dismissed. Biometrics has been long discussed for authentication, but is yet to be seen. The end of the branch has been long…
