Many of us are gearing up for this year’s SIBOS – the big SWIFT jamboree that gathers all those involved in payments worldwide … whoops, involved in transaction processing worldwide. This year it’s in Osaka, Japan, and I’m on my way over there at the weekend. As a result, the next week of blogging will…
Things we're reading today include … Barclays’ ethical makeover marred by PPI Barclays to make third quarter loss after shock £700m PPI provision HBOS whistleblower becomes small firms lender Ex-worker accuses Goldman over bank bets Goldman Sachs returns fire at former employee EU Summit: Angela Merkel moves to block Hollande bank union deadline EU in…
Reflecting on the debate about bank branches yesterday, a point did not get discussed that is actually one of the most challenging. I was given this challenge myself when, working with a client who is launching a direct bank, they asked me this question: “we have to on-board clients with proof of identity by seeing…
I found this on a market stall the other day. It's from Punch Magazine, 1921. Times don't change. This is why you need a bank branch. The is part three of a five-part series: Part One: One banker knows his industry is trashed, and here's his plan Part Two: Do banks need branches? Part Three: Why you…
I often present around the depressed state of the banking markets. Usually, it’s a political and economic overview of the banking system that shows the issues of regulatory change, customer trust and systemic risk. So I was surprised and amused when a senior vice president of retail banking for one of Europe’s largest banks gave…
For years, I’ve been a fan of Star Trek, and have used their innovations in many presentations, but I’ve always wondered: how come there’s no money on the Star Ship Enterprise? Is everything free? Not exactly. My supposition was that the future world of Star Trek, bearing in mind that it’s set in the 24th…
I was chairing a conference about risk and regulation today, and opened with the view the it is the culture of banking that needs to change. You can force the change through regulation, but if banks really want to be able to prosper post this crisis, then it needs cultural reform. And it’s not about…
