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The future of self-service
During the Moscow conference I attended this week, one presenter played this five-minute video in the middle of their presentation to show the future of self-service. It's mainly about NFC (Near Field Communication) as a focal point, and is not a bad viewing … although I would have quite liked to see something slightly…
Will banking follow music, movies and books?
Industries are gradually being reinvented via the mobile internet. Some were more obviously reinvented in the first generation internet, such as music. Second generation internet is redefining more, from entertainment to news media to financial services. One thing that’s worth noting however is that it takes years to see these redefinitions occur and for the…

Treehuggers Unite!
OK, I'm being seriously provactive now, but there appears to be a dichotomy in the world. A schism. A chasm. A catachaschism. You name it, but it's there. It's a BIG HOLE. The HOLE is between those who care and those who don't. It's a HOLE bewteen the sustainables versus the investables. The communists and…
If only Europe was Chinese
I’m in Moscow today at a forum on cards and payments. The morning was quite interesting and challenging as there is dual language – English and Russian – but translation services never quite translate correctly. For example, as I told my favourite story about turning bankers into zombies, I got the feeling it wasn’t being…
Does anyone have a P&L for payments?
So the week ends with another wide ranging conversation about new business models and new ways of banking, although I still have one question that no-one seems to be able to answer: how much profit does a bank make from payments, and how has that changed over the last twenty years? This question came up…

Things worth reading: 20th May 2011
Things we're reading today include … MasterCard Study: Youngsters Will Be The Catalyst Of Mobile Payment Adoption - Techcrunch Banks in central Europe: A three-horse race - The Economist Bank shares fall on Prudential Regulation Authority's plan - The Telegraph Hector Sants and Andrew Bailey: the men at the helm of the Prudential Regulation Authority - The Telegraph Google Advisor Wants To Be…
Why Facebook will not become a bank
Everyone's talking about Facebook becoming a bank in the future, but I don't believe it will happen. Here's why … Just had a long discussion with a bunch of banks about potential disruptions to banking based upon mobile carriers upscaling and innovating, the launch of NFC payments via Android and iPhone, the possibilities of Google…
Will the European fiscal crisis force Eurozone Political Union in 2011?
The next meeting of The Financial Services Club, London, is on Monday 23rd May with leading commentator Graham Bishop discussing whether the EU Fiscal Crisis will force Eurozone Political Union in 2011? As all of us know, the end of the euro would be the end of Europe and only tough collective action from Eurozone…






















