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Last week was Money 2020 Europe week.  This year a gathering of 6,000 odd people – and I mean ODD – assembled in Copenhagen to talk all things FinTech and stuff.  That’s 50 percent up on last year’s first outing and, due to the numbers and a few brown envelopes from the Dutch, the whole…

I spend a lot of time talking with my friends in Turkey, particularly since the big change in climate after the protests last year.  Nevertheless, from a financial markets point of view, it’s a fascinating place.  One of the first to be contactless and, more recently, one of the first to offer social retail banking….

I’ve written a column for The Banker magazine for the last 15 years and, during that time, have collected their special July edition each year.  Every July The Banker publishes their analysis of the Top 1000 banks in the world.  In the 1990s, the top 10 were mainly Japanese; in the 2000s, American; and today, Chinese.  This…

Twenty years ago, I was working on re-engineering projects.  Most of the time I was getting exasperated because the banks wouldn’t take on the big projects, like the mortgage process, as it went across too many divisions.  That’s big risk in their view, as it meant disturbing the structure of the organisation.  So, we would…

I’m being asked this a lot as the value of bitcoin and other cryptocurrencies have increased ten-fold in the past few weeks.  Good for those who have some.  Bemusing for those who don’t.  There are a range of factors driving the rise in cryptocurrency prices, particularly the craze for Initial Coin Offering (ICOs).  An ICO…

I often think we need a reality check when it comes to digital finance.  Many of the pundit analysts and influencers out there believe no one needs a branch visit and that everything can be done remotely on devices.  I don’t.  I’ve mentioned this many times and, psychologically, customers need the reassurance that they can…