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Shaping the future of finance

Case Studies

Escape with Phones4U

Just got a really interesting note about a new MasterCard from Phones4U.  It’s called the ‘Escape‘ Card and focuses upon migrant worker remittances.  What’s interesting is that it has been launched by the mobile phone shop Phones4U, a completely non-bank non-carrier operation that is just a pure retailer of mobile telephony. Here’s the shortened write-up:…

Why First Direct wins

Director magazine has a fantastic case study all about First Direct this month.  First Direct is regularly voted the UK's #1 bank and many people have no idea why.  Here's why: “Consumers don't like call centres—it's an indisputable fact. The anecdotal evidence is everywhere, but more scientifically, an ICM poll found that four out of…

Cisco

Guy Kawasaki: don’t believe the bozos

The final keynote here in Hong Kong was from Guy Kawasaki, founding partner of garage technology ventures, co-founder alltop.com, original visionary partner of Steve Jobs at Apple and all round good Guy. Here’s a summary of his speech: When I was first at Apple, we had two divisions – Apple II and the new, yet…

Why social finance, and particularly Zopa, matters

In the fourth of a series about innovation in banking, it’s worth looking at the business models of the new entrants who are trying to disrupt this space and pose the question: are they sustainable? Zopa, Prosper, SmartyPig, Wonga, Mint, Wesabe and the many other new entrants into finance hoping to leverage the promise of…

Smartypig-4

Why social finance, and particularly Zopa, matters

In the fourth of a series about innovation in banking, it’s worth looking at the business models of the new entrants who are trying to disrupt this space and pose the question: are they sustainable? Zopa, Prosper, SmartyPig, Wonga, Mint, Wesabe and the many other new entrants into finance hoping to leverage the promise of…

Smartypig-4

Tesco, Virgin, O2 and all … we don’t want your banks

Marketing week ran a fascinating survey of British citizens last month and their views about banking. The results find that most people don’t trust trusted brands with their money, and would rather stick with the banks. The survey sampled 1,716 UK adults and asked a series of questions, including… Which, if any, of the following…

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Tesco, Virgin, O2 and all … we don’t want your banks

Marketing week ran a fascinating survey of British citizens last month and their views about banking. The results find that most people don’t trust trusted brands with their money, and would rather stick with the banks. The survey sampled 1,716 UK adults and asked a series of questions, including… Which, if any, of the following…

VocaLink_rgb_250x120

Tesco, Virgin, O2 and all … we don’t want your banks

Marketing week ran a fascinating survey of British citizens last month and their views about banking. The results find that most people don’t trust trusted brands with their money, and would rather stick with the banks. The survey sampled 1,716 UK adults and asked a series of questions, including… Which, if any, of the following…

VocaLink_rgb_250x120

Tesco, Virgin, O2 and all … we don’t want your banks

Marketing week ran a fascinating survey of British citizens last month and their views about banking. The results find that most people don’t trust trusted brands with their money, and would rather stick with the banks. The survey sampled 1,716 UK adults and asked a series of questions, including… Which, if any, of the following…

VocaLink_rgb_250x120

Banks bashing the banks

Guess what? Some banks don’t like other banks. Now that’s news isn’t it? Not really … until some banks start advertising how other banks are rubbish. Thanks to the Financial Brand, we’ve seen quite a lot of this in the USA where I’ve been following Jeffry’s regular posts about credit unions taking the mick out…

Feelings Mutual

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