I've blogged a lot about Wells Fargo's innovations in the past. This is because they are one of the banks in the stream of innovation that comes out of Silicon Valley. This is why they are great proponents of social media: Blogging: FIVE corporate blogs. Online video: YouTube channel. Social networks: MySpace profile for Cassie,…
Just back from Athens at a conference on retail banking with the star attraction being yours truly … well, I thought I was the star attraction until the post-lunch heavyweight speaker Sir Terry Leahy, Chief Executive of Tesco, turned up … I remember hearing Tim Mason, Tesco's Marketing Director, back in 1997 talking about internet…
Fascinating meetings with the Russian exchanges RTS and SPIMEX. After my reference to military intelligence yesterday, you may wonder whether SPIMEX is something to do with finding out who started the swine flu pandemic but no, it’s the St. Petersburg International Mercantile Exchange. The two exchanges have very different start points and focal points, with…
Just got a really interesting note about a new MasterCard from Phones4U. It’s called the ‘Escape‘ Card and focuses upon migrant worker remittances. What’s interesting is that it has been launched by the mobile phone shop Phones4U, a completely non-bank non-carrier operation that is just a pure retailer of mobile telephony. Here’s the shortened write-up:…
Just got a really interesting note about a new MasterCard from Phones4U. It’s called the ‘Escape‘ Card and focuses upon migrant worker remittances. What’s interesting is that it has been launched by the mobile phone shop Phones4U, a completely non-bank non-carrier operation that is just a pure retailer of mobile telephony. Here’s the shortened write-up:…
Just got a really interesting note about a new MasterCard from Phones4U. It’s called the ‘Escape‘ Card and focuses upon migrant worker remittances. What’s interesting is that it has been launched by the mobile phone shop Phones4U, a completely non-bank non-carrier operation that is just a pure retailer of mobile telephony. Here’s the shortened write-up:…
Director magazine has a fantastic case study all about First Direct this month. First Direct is regularly voted the UK's #1 bank and many people have no idea why. Here's why: “Consumers don't like call centres—it's an indisputable fact. The anecdotal evidence is everywhere, but more scientifically, an ICM poll found that four out of…
The final keynote here in Hong Kong was from Guy Kawasaki, founding partner of garage technology ventures, co-founder alltop.com, original visionary partner of Steve Jobs at Apple and all round good Guy. Here’s a summary of his speech: When I was first at Apple, we had two divisions – Apple II and the new, yet…
