Fintech

Innovators, Imitators and Idiots

Warren Buffett observed years ago that every market eventually sorts itself into three groups: innovators, imitators and idiots. It is deliberately unfair but, like most good aphorisms, it contains more than a grain of truth. The innovators invent something genuinely new. The imitators wait until the innovators have proved there is money to be made and…

Who does your algorithm serve?

I recently asked a simple question on LinkedIn. Ever since Elon Musk bought Twitter, has X become less useful? The responses were fascinating, not because everyone agreed, but because almost nobody talked about the technology. Instead, they talked about how the platform made them feel. One person wrote that they had built their career on…

How cryptocurrency is developing into trust infrastructure

You’ve been thinking about cryptocurrencies all wrong. Every few months someone declares that cryptocurrency is dead. In fact, there’s a website dedicated to recording every one of those predictions. The latest panic is bitcoin’s price falling below $65,000 and Coinbase reporting weaker revenues. A few months earlier everyone was predicting Bitcoin would hit $200,000. Before…

PayPal, Stripe and Adyen: three companies, three futures

Back in 2021, PayPal was worth around $360 billion. Today it is worth closer to $50 billion. That’s one of the biggest destructions of market value we’ve seen in fintech, and yet it isn’t because the company stopped growing. Quite the opposite. PayPal still moves almost $2 trillion every year, serves around 440 million active…

The two faces of inclusion

One person in seven has no access to formal financial services. One person in six lives with a disability. We normally think of these as two separate inclusion challenges. They are not. They are the same problem. Financial systems were designed around a single type of customer, leaving millions of others behind. For decades, financial…

How technology is making disability less disabling

For centuries, we’ve designed the world for the able-bodied and called everyone else disabled. Today, technology is quietly rewriting those rules. It is making finance, communication, work and everyday life adapt to people, rather than forcing people to adapt to systems. Increasingly, I think disability tells us less about the individual than it does about…

How will Agentic AI change payments and finance?

I was recently interviewed for a podcast about Agentic AI in payments and finance. Here’s how the interview went: You’ve been writing and speaking about agentic commerce for a while. When did it click for you that this wasn’t just another tech buzzword. What was the moment you thought, “this one is real”? The answer…

Agentic commerce is about to reinvent payments

There are moments in technology when something shifts so fundamentally that the existing infrastructure suddenly looks like it belongs to another era. We saw it with the internet, when pages became platforms. We saw it with smartphones, when every business suddenly needed an app. Now we’re seeing it again as artificial intelligence moves from answering…

Why would Stripe buy PayPal?

I blogged in February that Stripe might buy PayPal. That prediction is now coming true after a reported $53 billion bid by Stripe, backed by private equity firm Advent International, to acquire the OG, and this is far more than just another fintech acquisition. If it succeeds, it would probably be the most significant deal…

The fintech rollercoaster: is today’s unicorn tomorrow’s write-off?

Every now and again I look at the week’s fintech headlines and realise they tell a much bigger story than anyone intended. This week was one of those weeks. One headline celebrated the UK cementing its position as Europe’s fintech powerhouse, with 24 unicorns collectively worth almost $160 billion. Another reported that PayEm, a fintech…