Fintech

The true cost of AI (Part One)

There is a rather awkward conversation beginning in boardrooms about artificial intelligence. For the last few years, the question has been what AI can do, how quickly companies can deploy it and how many people it might replace, but the question now landing on the CFO’s desk is much simpler: how much is this stuff…

The Official Launch of Pulp Finction

Over the past year, I’ve been doing something slightly different. I’ve been writing fiction. Not just fiction, but Pulp Finction. The idea behind Pulp Finction is simple: Fun. Fact. Finance. Fiction. Keep track of the full series here: https://www.amazon.com/dp/B0HG6DP7C4 and here: https://pulpfinction.com/ I’ve spent most of my life writing and talking about banking, money, technology…

The trouble with technical debt

For years, I have argued with executives at banks about digital transformation and technical debt, so I finally decided to write down why and the whole issue really boils down to leadership and laggardship. Here are my thoughts: Technical Debt: The Hidden Balance Sheet of Banking Banks understand debt. They understand principal, interest, refinancing, maturity…

Do we need a digital euro?

The European Central Bank is moving the digital euro from policy discussion towards implementation. Its latest Digital Euro Scheme Rulebook goes deep into how the system would work, covering everything from customer journeys and APIs to merchant acceptance, fraud, disputes, settlement, security and certification. What is emerging looks less like another CBDC experiment and more…

I2I not AI

Every week another bank announces another branch closure but they forget that trust is built eye-to-eye, not on AI. The justification is always the same. Customers have gone digital. Mobile banking has replaced the high street. Artificial intelligence can answer questions twenty-four hours a day. Why pay for buildings when software is cheaper? On paper,…

The SWOT of AI in banking

I was sitting this morning and thinking about how fantastic Agentic AI, autonomous commerce and programmable money is. It is the focus of my next Pulp Finction book Birth of a Unicorn being released in December. The thing is that there is a wonderful problem with artificial intelligence in banking: almost everyone agrees it is…

The strange story of marmots and crypto

Ten years ago on twitter, I kept getting messages from a guy called Preston Byrne about marmots. Marmots are basically the biggest squirrel in the world. Americans also call them woodchucks, although a woodchuck is a specific type of marmot, meaning all woodchucks are marmots, but not all marmots are woodchucks. They are most populous…

The Finanser’s Week: August 10th – 16th August 2026

This week’s main blog discussions include … Crypto wanted to get rid of banks. Now they are banks. When Bitcoin launched in 2008, the whole idea was to get rid of banks and intermediaries. In 2026, they’ve learned the lesson I learnt years ago. That’s how the world works. You need intermediaries. The whole idea…

Fintech isn’t disrupting banking … it’s eating it

Something interesting is happening in fintech, and I think we may need to stop talking about fintech as though it is an industry sitting somewhere alongside banking. For most of the past twenty years, that distinction made sense because there were banks and there were fintech companies trying to disrupt particular parts of what banks…

Are tech firms now running our financial systems?

For years, banks have worried about technology companies eating their lunch. Fintech would destroy banking. BigTech would become banking. Digital wallets would disintermediate banks. Cryptocurrencies would replace banks. Stablecoins would replace deposits. Decentralised finance would replace everything. None of that quite happened. Now we have artificial intelligence and, this time, there may be a very…