Crypto: tax it, regulate it, subsidize it
I was reminded the other day of a quote by Ronald Reagan: “If it moves, tax it. If it keeps moving, regulate it. And if it stops moving, subsidize it.” He said this in the 1980s about the government’s view of the economy, but let’s apply it to cryptocurrencies. Initially irrelevant but now mainstream, many…

OpenBanking+
I’ve been looking at where we are in 2022, compared with 2012. In 2012, everyone was talking about FinTech disrupting and destroying the dinosaur banks; in 2022, banks are buying FinTechs and even launching their own start-up FinTechs Things have changed. I blogged a while ago about the phases of FinTech we’re going through, and can…

Should we be calmer about #Klarna?
Back in 2015, I interviewed Nikolas Adalberth, a co-founder of Swedish FinTech unicorn Klarna. Little did I know back then that they would be of the biggest stars of FinTech and the creators of BNPL, the Buy Now Pay Later, revolution Is it a revolution? Not really. It’s just another form of credit, but people like…

The pandemic has changed customer behaviours forever
If you didn’t read my blog last week asking whether the pandemic had transformed banking to be digital forever (answer: no), what is obvious is that the pandemic has changed consumer behaviours forever. This was brought home to me when reading the Forbes-Ipsos survey of American consumers views of digital banking. The survey took place in…

Dumbing down tokenisation
This BBC article … The remarkable items that have been used as currency … got me thinking about tokenisation. The article discusses the use of shells, specifically the seasnail shell called a cowrie, and how it became a global currency by around 1200BC. Although the cowrie is mainly found in the Indian and Pacific Oceans,…

Start with the way people behave, not how you design
Thinking about process redesign, I remember when the ATM was invented. I wasn’t there – I’m not that old – but I remember reading about the great debate they had as banks didn’t believe people would be able to remember a PIN. The BBC reports that “Mr. Shepherd-Barron came up with the idea when he realized…

The role of an infomediary
Years ago, I was writing about the role of an infomediary. The idea was that there should be a broker between customer’s data and their service providers. Unfortunately, that role has become four companies for those in the Americas and two for those in Asia: Amazon, Facebook (Meta), Google (Alphabet), Twitter (Block), Tencent and Alibaba….


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