Future

Who moved my rock?

I often use two discussion points by way of background when talking about the future. The first is that kids will show you the way, because children are rushing towards the future whilst most adults are rushing away from it. Children at 9 and three-quarters and 12 and half, whilst adults are celebrating their 31st…

Cheese

In the future … HSBC might not be a bank

Flying around all the time, you sometimes forget to absorb the ads around you. There’s one particular ad I’ve spotted for some time now, but only today got around to investigating. It’s HSBC’s latest campaign. Moving on from the world’s local bank, they’re now heavily into the future. That’s my space (not myspace). In fact,…

In the future … HSBC might not be a bank

Flying around all the time, you sometimes forget to absorb the ads around you. There’s one particular ad I’ve spotted for some time now, but only today got around to investigating. It’s HSBC’s latest campaign. Moving on from the world’s local bank, they’re now heavily into the future. That’s my space (not myspace). In fact,…

Facebook’s IPO makes Wall Street redundant

I’ve spent my life working with banks and technology firms, trying to align technology with business strategy and vice versa. And yet it was only yesterday that I realised that these two industries are ripping each other apart. The fact is that banking was managed in a risk averse way for centuries through diligent book-keeping…

Facebook’s IPO makes Wall Street redundant

I’ve spent my life working with banks and technology firms, trying to align technology with business strategy and vice versa. And yet it was only yesterday that I realised that these two industries are ripping each other apart. The fact is that banking was managed in a risk averse way for centuries through diligent book-keeping…

Money in 2020: mobile and cashless … or not?

I just got a copy of the latest Pew Internet Project report which invited experts and other Internet stakeholders to offer their predictions on the future of mobile payments, and what people’s “wallets” might look like in 2020. Here’s a summary of what they found taken directly from the report, which you can download here (35…

Money in 2020: mobile and cashless … or not?

I just got a copy of the latest Pew Internet Project report which invited experts and other Internet stakeholders to offer their predictions on the future of mobile payments, and what people’s “wallets” might look like in 2020. Here’s a summary of what they found taken directly from the report, which you can download here (35…

Never mind the channels, here’s the b******s

Apologies but it’s that time of year where my nerve endings jangle with tension as I get into another crappy debate about multichannel strategies. “We’ve got our contact centre, then there’s our internet banking division and now we have to integrate these mobile thingymyjigs.  These channels are never-ending, wail, wail, sniff, sniff.” Don’t you guys…

Never mind

This wirelessly connected planet

I was asked to chair a panel at the end of a one day conference on the future of payments. I therefore listened to every presentation carefully and, in opening the panel, was asked to give a ten minute summation of what I had heard that day. Here’s what I said: There are a number…

The next major financial crisis will be in 2045 (presentation)

I was asked to keynote at the ISITC 18th Annual Industry Forum & Vendor Show in Boston this week. Knowing that it’s always important to pull the chain a little bit, I put forward the title: “The next mega global financial crisis will be in 2045”. This was based upon an earlier blog, where I…

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