Future

I recently did a workshop with a major bank and asked them to send questions beforehand. This is a great way for me to develop a Q&A stream as they asked me lots of questions. The first big question was: What do banks need to do to be successful in the future? Well, if I…

For the past decade, I’ve written a lot about platforms, ecosystems, digital transformation and connected structures so, when someone asked me the other day what’s hot today, my answer narrowed down to AI, APIs, no-code and Quantum. Why? Because these areas are the most exciting today. But what’s hot tomorrow? I wrote a blog the…

For years, we have talked about digital identities and how to make them work. The fact is that most countries are lagging behind whilst a few are leading, such as India with Aadhaar. Where it is working, it is totally transformative. For example, India moved from only 35% of the population able to access bank…

During my life, there have been many iconic marketing campaigns – the Shake & Vac comes to mind (Google it) – but Apple have definitely mastered the art. Their 1997 Crazy Ones campaign comes to mind … Why mention this today? Well, some friends have been posting about these ads including Bloomberg (are they a…

I find it hard to believe that some commentators are still talking about BaaS and the great unbundling of banking. The reason? Well that was the conversation we were having fifteen years ago. Today, the discussion is much more around embedded banking that is intelligent, ubiquitous, everywhere, anywhere, anytime … except that I was having…

I’ve spent a long time trying to get under the hood of Quantum Computing and always come back to Schrödinger’s Cat. Schrödinger’s Cat is a famous thought experiment that demonstrates the idea in quantum physics that tiny particles can be in two states at once until they’re observed. It asks you to imagine a cat in…

You may have seen my shameless plug of the new book Intelligent Money: When Money Thinks For You … well, here’s another one. After a podcast with my friends in Finland, who quite like my thinking, Pål Krogdahl wrote up his thoughts on our chat on LinkedIn. I really enjoyed his summary, so here it is. Meanwhile, you can…

For over a decade technology has been transforming the financial world with the rise of the newly integrated markets of fintech. What is interesting is the nuance of this revolution is not playing out in Europe or America, but in Asia, Africa and South Americas. We have seen this since the late 2000s when everyone…

In a letter last week, democratic senators Elizabeth Warren and Chris Van Hollen expressed concerns about bank and fintech partnerships last week, sparked by what looks like the collapse of Synapse. The letter is addressed to the heads of the FDIC, Federal Reserve and Office of the Comproller of the Currency. We write with concern…

I’ve been talking about trust a lot lately, as that’s the basis of why you put money in a bank. You trust them. Why do you trust them? Well, it’s not because of their brand or their branch. It’s because they are licensed and promise to guarantee that they will not lose your money or,…