Who owns the customer in the internet of things?
I’ve been talking the internet of things for a while as, after all, The ValueWeb is the internet of value that underpins the internet of things. A key concept of the internet of value is how it supports your television, car, fridge, shoes, phone, computer and your partners’ and chidlrens’ things to buy and transact. …

If you want to convince the bank to change, read this blog
I was thinking about not sharing this info but hey, as you are good enough to read my blog … here’s the bottom-line on digital disruption (ed: oh no, Chris said the D-word!). There’s a slide that’s been doing the circuit for a while. It comes from Visual Capitalist, and charts the change in the world’s…

Forget GAFA, the real threat is FATBAG
I’ve blogged a few times about GAFA – Google, Apple, Facebook, Amazon – as the worrisome Gang of Four. Sure, we can worry about them, but the thing is to stop worrying and do something. Australian banks decide to stop Apple by taking them to court; British banks would rather partner with all of them;…

Next generation insurance and the future of humanity
Building on yesterday’s InsurTech theme, I remember being taught the principles of insurance some years ago. A key difference between insurance and any other business is that it is seller beware rather than buyer beware. This is why the industry is built with a principle called uberrima fides rather than caveat emptor. Uberrima fides is…

The future CIO is not a CIO
As mentioned last week, the CIO’s role is changing from running an empire of maintenance engineers to organising a distributed development organisation. The change in the role is one from a hierarchical control structure, where everything is proprietary and internal, to a flattened organisation that is open and broad. Much of the developments will come…

Living on Mars or an Inferno?
I love the predictions of scientists, but they’re often wrong. The internet has a litany of stupid predictions from IBM’s President saying that there’s a worldwide market for about five computers to The Atlantic predicting that, by the year 2000, we would no longer be engaged in wars. The latest predictions are that, thanks to improvements…



























