Future

I was asked to keynote at the ISITC 18th Annual Industry Forum & Vendor Show in Boston this week. Knowing that it’s always important to pull the chain a little bit, I put forward the title: “The next mega global financial crisis will be in 2045”. This was based upon an earlier blog, where I…

Spent most of this week at a payments conference. The theme was relentlessly around mobile payments, as this area of the market has truly kicked off as a major focal point for banks, telecommunications firms, retailers and merchants. There was a particularly interesting debate about contactless payments, as this is also something that is being…

I’ve written a few bits about Bitcoin but it still confuses folks, as was clear from the debate we had about it at the Financial Services Club the other night. Donald Norman, co-founder of the Bitcoin Consultancy, presented the latest state of play in the currency … … and it led to one of the liveliest…

It’s Davos time, as usual. In the last week of January, the great and the good of the world’s leadership from governments, business, academia and media all gather in Switzerland to debate the future of the world’s economies and the World Economic Forum, #WEF. In the build-up to this year’s WEF, it seems that all…

It’s Davos time, as usual. In the last week of January, the great and the good of the world’s leadership from governments, business, academia and media all gather in Switzerland to debate the future of the world’s economies and the World Economic Forum, #WEF. In the build-up to this year’s WEF, it seems that all…

Following on from my discussions of solutions versus product people and vertical alignment versus horizontal, the question came up as to how to think strategically. How can you really get inside the customer’s head? What keeps the CEO awake at night (literally in the case of Lloyds Banking Group)? And all those other strategic account questions…

Following on from my discussions of solutions versus product people and vertical alignment versus horizontal, the question came up as to how to think strategically. How can you really get inside the customer’s head? What keeps the CEO awake at night (literally in the case of Lloyds Banking Group)? And all those other strategic account questions…

I’ve been debating some future presentations with various folks today, and a little ray of light went off in my head. The light was triggered by a comment: “can you talk about what impact regulatory change may have on bank to corporate relationships using examples historically?” The question was really asking about the unintended impact…