Chris Skinner's blog

Shaping the future of finance

I found a troll!

I got called out in one review of my new book Digital Human calling it a “futurist’s wet dream”, which I thought was a bit much. The reviewer doesn’t work in finance, didn’t like my views on science fiction becoming science fact, didn’t buy into the revolutions of humanity and felt the book was confused….

Are you changing the bank or just sucking-up to the CEO?

Another day talking culture, leadership and change for digital, and a fascinating review of the five things banks mess up when considering partnering. This presentation was from the Chief Digital Officer (CDO) of a major European bank. The presentation was titled How not to screw up my next partnership – 5 lessons we learned, and…

#Money2020Europe Day Two: Don’t mess with my data

My second and last day at Money2020 Europe was packed with networking, meetings, panel discussions, private events and more. Throughout the day, the themes of the first day kept bubbling over. I guess it was typified with the comment that the CEO of TransferWise announced how happy they are to be partnering with banks. This,…

#Money2020Europe Day One: Will banks become ‘safes’ for data?

The good thing about blogging is that I have a public record of my thinking. Hence, I can claim that Banking-as-a-Service (BaaS) is mine. That’s because I was presenting the idea ten years ago and blogged about it in February 2009. Now, no idea is unique, and the BaaS idea was purely based upon the…

Firms need business model change, not blockchain

Every now and then, someone writes something better than me and, if they’re very nice, they let me republish their content on this blog. Ben Robinson of Temenos is one of those guys. Two years ago, he wrote a great insight into banking business models and, last week, he did it again in a superb write-up…

The Finanser’s Week: 28th May 2018 – 3rd June 2018

The main blog headlines are … So you think Alipay is just for the Chinese? I’ve got caught in a few discussions recently with people who tell me Ant Financial are Chinese. They’re not. Neither is Alibaba and, if you think they’re just Chinese, you’re going to miss a huge change in the next decade….

So you think Alipay is just for the Chinese?

I’ve got caught in a few discussions recently with people who tell me Ant Financial are Chinese. They’re not. Neither is Alibaba and, if you think they’re just Chinese, you’re going to miss a huge change in the next decade. Ant Financial is an open marketplace of apps, APIs and analytics, that I’ve been describing…

Digital isn’t built in a day

For those who know me they know that I travel a lot and, in those travels, it is fairly obvious that the world is not homogenous. Whilst the Chinese leapfrog the West and move to mobile banking, Europeans are seeing a surge of new banks trying to challenge the old, whilst the USA has megabanks…

When an app replaces 1200 bank branches …

I was invited to address a commercial bank this week, and they wanted me to make it specific to their strategy. In reading their strategy, I saw something that jumped off the page: new branches. Why, in the digital age, would any bank be opening more branches? I asked them this question and they said…

What cost a system outage?

A month ago, I blogged about the problems at TSB when implementing the change-over of their core systems. Yes, core systems replacements are challenging, but they’re not risky when done right. Unfortunately, TSB’s change-over shows all the marks of how to get it wrong. Not only has it been highly public, with the CEO Paul…

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