A corporate treasurer reached out to me in his frustration over the forced move from MT to MX messaging, saying it’s going to going to cost €500,000 or more for most corporates to comply with just one of the required changes not including the full development cost of a new file format. That may seem…
UK Finance recently released its latest fraud report for 2021. The report shows a total of over £1.3 billion was stolen. Unauthorised fraud was £730.4 million and authorised push payment (APP) fraud was £583.2 million, with nearly 40% of APP losses due to impersonation scams. The banking and finance industry prevented a further £1.4 billion of unauthorised…
A PR firm reached out to me the other day, saying: want to hear about a FinTech firm started on a farm? I said yes and, before I knew it, Stable became my new, favourite FinTech start-up. It meant that I soon hooked up in a conversation with the firm’s founder, Rich Counsell. Here’s our chat: Chris…
This week’s main blog discussions include … #HSBC’s two-face strikes again We had quite a few discussions around FinTech Week London and the line that seemed to catch people’s attention is: we must remove legacy thinking. There was debate about examples of legacy thinking. We need branches for advice; customers will always need cash (and…
Back in the day, a number of books were key to my management thinking. Books by Peter Drucker, James Champy and Michael Hammer, Ricardo Semler, Michael Treacy, Don Peppers and Martha Rogers, Tom Peters and Robert Waterman, and more. All of these books were about changing businesses to be customer focused, and one of the…
We had quite a few discussions around FinTech Week London and the line that seemed to catch people’s attention is: we must remove legacy thinking. There was debate about examples of legacy thinking. We need branches for advice; customers will always need cash (and checks!); only regulated markets by governments work; banks can only do…
We had a great discussion about Open Payments, Open Banking and Open Finance at FinTech Week London* this week. What was interesting is that nearly everyone opened with a mention of customer and customer journeys. Customer is the critical factor here, and customers don’t care whether they’re using Open Finance or not. What they care…
Back in April, I shared a guest post by Rostyslav Dyuk, Chairman of the Board at the Ukrainian Association of FinTech and Innovation Companies (UAFIC), regarding the impact the conflict in Ukraine was having on the FinTech scene (followed a short time later by the view from Russia). Rostyslav kindly sent me an update to…
This week’s main blog discussions include … FinTech Forces of the Future, Part One: Economics and Finance I worry sometimes that my writing these days about how finance, technology and ESG combine will alienate many in finance and technology. It shouldn’t, as these two industries hold the keys to the solutions, but it has moved…
