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Be careful with data Many years ago a few banks debated the idea of selling customer data to get a payback. It was the wrong decision – if you sell customer data, it should the customer who gets the payback, not the bank – and they failed. The two specific examples I remember are Barclays…

Just been having a few meetings about the future of payments. Funnily enough, that sounds like the theme of my new book Intelligent Money. The message? Money is embedded, invisible and intelligent. It is ubiquitous, everywhere, anywhere. It is just part of the fabric of the world we live in. But then I thought further, talking…

The G20’s central banks announce a global alliance for digital currencies It’s been bubbling away for a while but, as central banks are launching CBDCs (Central Bank Digital Currency) all over the world, there is now a G20 agreement to create a global digital currency. Initiated by Christine Lagarde at the European Central Bank (ECB),…

I’ve just had several incidents with traditional banks digitally that made me realise they really are faced with big issues. You may have noticed this in my recent blogging, but here are three specific insights that illustrated the point. The first is the fact that I keep having to open the bank’s app to find…

Way back in the 1990s, we all talked about object-oriented architectures and modular computing. In the 2000s, I called it Banking-as-a-Service, BaaS, and started presenting the idea around the world. The difference between the 1990s and 2000s was cloud and mobile smartphones. This change was the tipping point from fragmented systems to open platforms, and…

Way back in 2012, I invested £1,000 in bitcoins on Mt.Gox, the Japanese-based exchange that was the most popular platform at that time for trading in said currency. Then they got hacked and went bankrupt in 2014. You may remember but, just in case: Launched in 2010, it was handling over 70% of all bitcoin…

I’ve been following Dan McCrum, the investigative journalist with The Financial Times, for quite a while. He’s the guy who broke the Wirecard story, even though it could have meant quite a lot of personal danger. If you haven’t read his book The Money Men, I can strongly recommend it or, if not, watch the…

In the 1990s, I got very excited about a number of challenger banks. Sainsburys, Tesco and Virgin all launched new banks in the UK, and there were several others worldwide such as the (David) Bowie Bank and the G&L (Gay and Lesbian) Bank. Where are they now? Nowhere. Sainsbury bank is up for sale, Tesco…

For the past decade, Jamie Dimon has regularly been decrying bitcoin as a scam. Here’s a few of his quotes: Jamie Dimon tells Davos that Bitcoin is a ‘pet rock’ that does nothing—except help with fraud and money laundering Jamie Dimon lashes out against crypto: ‘If I was the government, I’d close it down’ JPMorgan…

You may or may not know Cornerstone Advisors. If you don’t, you are missing out on major news! They are my favourite bank consulting service in the USA ever since I subscribed to their newsletter Gonzo Banker, years ago. They also have two of my favourite people in the banking world on their staff: Ron Shevlin,…