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Britain’s Best and Worst Banks for Regulators

This week is dedicated to assessing the UK's best and worst banks from four dimensions: Customers Employees Investors Regulators Having looked at the banks from the customers’ perspective on Monday, employees on Tuesday and investors on Wednesday, today it’s the turn of the regulator. Now the regulators have been in a frenzy of self-analysis and…

Capital Ratio

Britain’s Best and Worst Banks for Investors

This week is dedicated to assessing the UK's best and worst banks from four dimensions: Customers Employees Investors Regulators Having looked at the banks from the customers’ perspective on Monday and employees on Tuesday, today it’s the turn of the investment community’s view. Now then, you could say that this one’s easy: Barclays and HSBC…

Banker Magazine Analysis

Britain’s Best and Worst Banks for Employees

This week is dedicated to assessing the UK's best and worst banks from four dimensions: Customers Employees Investors Regulators Having looked at the banks from the customers’ perspective yesterday, this second part looks at the views of employees. This view is actually darned hard to find out. Although there are 400,000 staff working for banks…

LinkedIn

Britain’s Best and Worst Banks for Customers

I blogged about Santander last week and embedded the survey results on service, which actually warrant a blog entry in their own right, so here it is. Now I love customer surveys of views on banks, but they are published too far and few between and often with poor density, so it was an unexpected…

UK Customer Service

More Banking Statistics: Home Ownership

Following on from the comments on UK Bank Stats from the BBA, and the report from TheCityUK, here's a few more statistics focused upon home ownership. Just a century ago, nine out of ten homes were rented in the UK compared to only one in three today. Since 1976, owner-occupier households have risen from 55%…

UK Home Ownership

More UK banking stats

Following on from yesterday's number – UK Bank Stats: a fascinating portrait of life -I was sent another report today from TheCityUK, the trade body that promotes the interests of the City of London.There’s loads of numbers in this document that are useful, which I will post in a few separate blog entries starting with…

UK Bank Stats: a fascinating portrait of life

I just got a copy of the BBA’s Annual Abstract of Banking Statistics. Fascinating stuff, and the data shows a real insight into the way we are living our lives.  For example, every ten minutes: 35,000 people use the internet to check their bank account balance or statement on-line, 4,500 people are paying bills via…

The World’s Top 20 Banks 1994-2010 … Anglo-American Banking Rules!

I’ve just received this month’s Banker magazine which the editor, Brian Caplen, describes as their most important issue of the year as it covers the latest Bank 1000 listings. This year’s listings show a surprisingly stable crew of American and British banks. World   Bank                       …

Top 40 Banks, 1994-2000

Numbers: State Bank of India

I love talking to Chinese and Indian banks, just by the sheer drama of hearing their numbers. For example, I talked with State Bank of India this week.  They have: 150 million customers 11 million High Net Worth customers who earn >US$10,000 per month Increased their ATM network from 12,000 to 20,000 units over the…

Why the G20 will disagree with the IMF reforms

I don’t know if any of you read the IMF report recommending two new bank taxes: a bank levy based upon the risk banks represent, called a Financial Stability Contribution (FSC); and a straight tax on profits and bonuses called the Financial Activities Tax (FAT). If you haven't, then I can recommend it's worth a…

IMF Chart1

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