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Numbers

We don’t need your customer service

For a while now Monitise, the mobile payments processing firm, has been researching views on the future of banking with the Future Foundation, part of Experian. Their objective is to find out how our relationship with money is changing and to understand how the culture of money will develop over the next few years. The…

Time for the cheque to checkout

A cheque processing conference sounds pretty dull these days, especially as cheques are on their way out across most economies. However, a cheque processing conference celebrating 350 years since the oldest surviving cheque was written? No, not that boring. In fact, as I’m a sucker for numbers and facts, the annual conference of the Cheque…

Oldest cheque

Numbers: Barter is back

British Airways Business Magazine leads with an in-depth article on barter.  Some great numbers here: 500,000 + companies across the world belong to a barter system One of its leading proponents is Bartercard, an Australian based company with around 75,000 members worldwide. A$1.5bn was bartered in the company’s marketplace last year. Goods are priced at their…

Numbers Part 17: Mobile Money

Just found a few numbers on mobile money users and thought it worth sharing: The market for mobile applications, or apps, will become "as big as the internet", peaking at 10 million apps in 2020 according to Symbian. CGAP produced a recent survey on Financial Access and found that there are 6.2 billion bank accounts…

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36 things credit card firms know about you

If you weren’t aware, credit card companies use rating firms Equifax, TransUnion and Experian to see how risky you are when they think about lending to you. These firms rate you as to how bad you might be, and how likely (or unlikely) you are to pay back the debt. They do this using 36…

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36 things credit card firms know about you

If you weren’t aware, credit card companies use rating firms Equifax, TransUnion and Experian to see how risky you are when they think about lending to you. These firms rate you as to how bad you might be, and how likely (or unlikely) you are to pay back the debt. They do this using 36…

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First Direct, Cahoot and Smile win again

Two years ago, the BBC ran a survey of 13,000 viewers about their satisfaction with banks and found that the leading financial providers were Cahoot!, Smile and First Direct, whilst Abbey came last.  Unfortunately, the Beeb has removed the survey from their website but the chasm between leader (90% customer satisfaction) and loser (45%) was…

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Numbers Part 16: Cards, Cards, Cards

Just stumbled across a web page on CreditCards.com that's fantastic.  Full of stats and numbers.  Here's a sample of the most interesting: There were 984 million bank-issued Visa and MasterCard credit card and debit card accounts in the U.S in 2006. (Sources: Visa USA, MasterCard International) The top 10 credit card issuers controlled approximately 88…

Cisco

Numbers Part 16: Cards, Cards, Cards

Just stumbled across a web page on CreditCards.com that's fantastic.  Full of stats and numbers.  Here's a sample of the most interesting: There were 984 million bank-issued Visa and MasterCard credit card and debit card accounts in the U.S in 2006. (Sources: Visa USA, MasterCard International) The top 10 credit card issuers controlled approximately 88…

Cisco

Numbers Part 16: Cards, Cards, Cards

Just stumbled across a web page on CreditCards.com that's fantastic.  Full of stats and numbers.  Here's a sample of the most interesting: There were 984 million bank-issued Visa and MasterCard credit card and debit card accounts in the U.S in 2006. (Sources: Visa USA, MasterCard International) The top 10 credit card issuers controlled approximately 88…

Cisco

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