Chris Skinner's blog

Shaping the future of finance

Opinion

This House believes that companies should avoid politics

There’s an interesting debate about the corporate world: should it be apolitical or take a stance? Actually, in the form of a formal Oxford debating society version of this debate, I should say that: This House believes that companies should avoid politics Our first speaker is Brian Armstrong, CEO of Coinbase. It has become common…

Are our payment systems irrelevant?

I bumped into this article on The Economist the other day, which postulates that the existing financial system could be replaced. SWIFT, VISA, MasterCard and other regional and national systems like BACS, CHAPS, CHIPS, Fedwire and such like, were all created in the 1970s or thereabouts. They’re fifty years old. Nothing wrong with being old…

Change the System (#FinCEN)

I got this endorsement from the one and only Alice Cooper the other day …  … it was sent by a friend to cheer me up and it surely did. A lot. Love Alice Cooper. But it made me reflect too on the message: “change the system”. Change the system. Change The System. Change…

Why are banks so easy to dislike?

I’ve realised over the last few weeks that my FinTech Karaoke is generally having a dig at bad bankers. It’s easy to have a go at bad bankers or, as the 99% call them, banksters. It’s because there’s a lot of bad practices historically in banking from ripping off customers with hidden fees (PPI); signing…

Does management theory work anymore?

After blogging the other day that big banks will never be replaced and they’re just playing a game of Pac-Man, I was watching this two-minute explainer of Michael Porter’s five forces from Harvard Business Review (a two-minute video):  The five forces are buyers (customers), suppliers, substitutes, new entrants and existing rivals. It’s an old concept…

Does anyone know what a Merchant Payments Ecosystem is?

I just presented to the Merchant Payments Ecosystem conference. I’ve presented there before, and this year was virtual … as are all 2020 conferences. 2020 is the virtual year. I sat and thought about what to present. I have 1,000 slides or more, but I don’t do slides on lockdown. Too boring. I talk. So,…

Why big banks get bigger (it’s all about Pac-Man)

I’ve spent a long time writing about how bad banks are with technology and digital transformation … but I’ve never said banks will be eaten by technology. So many other companies and industries are destroyed by technology, but banking is not one of them. I laugh when I read about The End of Banking, Banking…

The 11 P’s of Banking and 4 P’s of the Banking Mix

When I was growing up with learning management skills, one of those I focused upon was marketing and Kotler’s 4 P’s. If you’re not familiar it’s all about product, price, promotion and place. It’s something easy to remember, but then most folks are hard pushed to remember more than three things. That’s a shame as…

What’s next, after digital?

I was invited to do a keynote for a Canadian conference the other day, but on a subject different to my normal digital stuff. The theme was sustainable finance. I decided to take a different tack and talk about my other big passion: purpose-driven banking. Here’s the presentation and transcript. Trust it makes sense ……