Opinion

I regularly come back to the topic of bank branches, which are topical. A recent UK headline said that a town is now branchless … Closure of Lloyds leaves this Warwickshire town with no banks … whilst another says that the closing of branches is all about increasing profits for the banks … The cashless…

Ever since the collapse of Enron, we’ve seen auditors under question. I’m sure most of you can remember the Enron disaster but, just in case, the company went from Energy King to Futures Basketcase faster than Lewis Hamilton could catch up with Sebastian Vettel yesterday. Much blame was placed on their auditor, Arthur Anderson, who were…

I see a strong need for global regulatory co-ordination. In particular, in a globalised world with a global network where everyone can connect and transact in real-time, anytime, anywhere, the idea of national regulators regulating a system that does not recognise national borders seems counter-intuitive. This was illustrated well by bitcoin which has evaded most…

A common response to technology is to test it. The problem with testing technology is that it is just a test. A false implementation. It is not designed for reality and can lead to false results. For example, I remember one UK bank testing new technologies in one branch, to see if they could be…

During #Money2020Europe Tink, the Swedish challenger bank, interviewed me on my opinions about all things finance and technology. It’s only five minutes and think it’s probably worth the viewing as people are picking up on various comments I made, such as: “The leadership team has to be completely committed to digital transformation as a structural…

There’s an argument raging that few have heard. The argument is whether it is the rebirth or death of banks. Many vote for the latter, but the former seems to be winning. Banks are reborn. Ten years since the financial crisis hit, many of the banks that received seismic shocks a decade ago are thriving…

If you didn’t catch the big news of yesterday, it was the first public firing of a robot. In this case, a bank’s chatbot, Amelia. Amelia was launched last year by Swedish bank Nordnet, with the aim of speeding up customer onboarding and improving customer satisfaction. Apparently, she achieved neither and so was sacked for…

I find it quite surprising to see statistics around ICOs, such as the fact that $13.7 billion has been raised by ICOs so far this year alone. $13.7 billion! In what? Well, the 10 biggest ICOs this year are: Telegram: $1.7 billion Dragon: $320 million Huobi: $300 million Bankera: $150.9 million Orbs: $118 million Envion:…

I haven’t blogged about cryptocurrencies and blockchain for a while, as it’s been a bit too much for a while. There’s massive coverage everywhere, but what’s the reality? The reality is that a lot of this is nascent change. There are young tycoons making millions, whilst naïve bandwagoners are losing millions. From a $20,000 end…

Whilst in New Zealand, I had an interview with the country’s most respected business paper: National Business Review. The subsequent article is behind a paywall but, as they sent it across to me, I feel it’s worth sharing here. The battles for the future of fintech The future of financial services will be decided in…