Opinion

What the Facebook IPO means for banks

I haven’t written much about social media lately.  The reason is that it’s now mainstream and dull.  When you're scanning future views, you’re not as bothered about Facebook and Twitter when everyone’s familiar with and using such services. Facebook's pervasiveness is well illustrated by the Facebook IPO  announcement, which gave a raft of good stats about how…

100 signatures

What the Facebook IPO means for banks

I haven’t written much about social media lately.  The reason is that it’s now mainstream and dull.  When you're scanning future views, you’re not as bothered about Facebook and Twitter when everyone’s familiar with and using such services. Facebook's pervasiveness is well illustrated by the Facebook IPO  announcement, which gave a raft of good stats about how…

100 signatures

How to create a banking strategy

Following on from my discussions of solutions versus product people and vertical alignment versus horizontal, the question came up as to how to think strategically. How can you really get inside the customer’s head? What keeps the CEO awake at night (literally in the case of Lloyds Banking Group)? And all those other strategic account questions…

Vision

How to create a banking strategy

Following on from my discussions of solutions versus product people and vertical alignment versus horizontal, the question came up as to how to think strategically. How can you really get inside the customer’s head? What keeps the CEO awake at night (literally in the case of Lloyds Banking Group)? And all those other strategic account questions…

Vision

Horizontal versus vertical: do IT firms get it?

For most of my life, I’ve been aligned to the financial services industry as a supplier of technology. Throughout this time, my role has been as a solutions person, providing technologies that solve financial processing problems. And, throughout this time, I’ve dealt with technology companies that struggle with moving from being horizontal to vertical, from…

Rubiks cube

Horizontal versus vertical: do IT firms get it?

For most of my life, I’ve been aligned to the financial services industry as a supplier of technology. Throughout this time, my role has been as a solutions person, providing technologies that solve financial processing problems. And, throughout this time, I’ve dealt with technology companies that struggle with moving from being horizontal to vertical, from…

Rubiks cube

2012: a bank technology outlook

What’s hot in tech in 2012 is a continuation of what’s hot in tech in 2011: cloud, smartphones, tablet PCs, contactless mobile and more. Rather than just repeating all that again, let’s be more specific: Contactless mobile will reach a tipping point in retail payments Social media will become a core communications tool PFM, combined…

Frictionlesshownfcisgoingtochangetheworldnfc_4e5faebe3a4d4 (1)

2012: a bank technology outlook

What’s hot in tech in 2012 is a continuation of what’s hot in tech in 2011: cloud, smartphones, tablet PCs, contactless mobile and more. Rather than just repeating all that again, let’s be more specific: Contactless mobile will reach a tipping point in retail payments Social media will become a core communications tool PFM, combined…

Frictionlesshownfcisgoingtochangetheworldnfc_4e5faebe3a4d4 (1)

2012: a banking outlook

Yesterday, we talked about the economic outlook for 2012.  What about the banking outlook? Well it’s also challenging, with five clear things happening: Regulatory change will still be high on the agenda Investment banking will get a radical overhaul Clearing and settlement will become a much bigger focus Reconstructing distribution will be a big challenge…

Frictionlesshownfcisgoingtochangetheworldnfc_4e5faebe3a4d4 (1)

2012: a banking outlook

Yesterday, we talked about the economic outlook for 2012.  What about the banking outlook? Well it’s also challenging, with five clear things happening: Regulatory change will still be high on the agenda Investment banking will get a radical overhaul Clearing and settlement will become a much bigger focus Reconstructing distribution will be a big challenge…

Frictionlesshownfcisgoingtochangetheworldnfc_4e5faebe3a4d4 (1)