Following on from my discussions of solutions versus product people and vertical alignment versus horizontal, the question came up as to how to think strategically. How can you really get inside the customer’s head? What keeps the CEO awake at night (literally in the case of Lloyds Banking Group)? And all those other strategic account questions…
Following on from my discussions of solutions versus product people and vertical alignment versus horizontal, the question came up as to how to think strategically. How can you really get inside the customer’s head? What keeps the CEO awake at night (literally in the case of Lloyds Banking Group)? And all those other strategic account questions…
For most of my life, I’ve been aligned to the financial services industry as a supplier of technology. Throughout this time, my role has been as a solutions person, providing technologies that solve financial processing problems. And, throughout this time, I’ve dealt with technology companies that struggle with moving from being horizontal to vertical, from…
For most of my life, I’ve been aligned to the financial services industry as a supplier of technology. Throughout this time, my role has been as a solutions person, providing technologies that solve financial processing problems. And, throughout this time, I’ve dealt with technology companies that struggle with moving from being horizontal to vertical, from…
What’s hot in tech in 2012 is a continuation of what’s hot in tech in 2011: cloud, smartphones, tablet PCs, contactless mobile and more. Rather than just repeating all that again, let’s be more specific: Contactless mobile will reach a tipping point in retail payments Social media will become a core communications tool PFM, combined…
What’s hot in tech in 2012 is a continuation of what’s hot in tech in 2011: cloud, smartphones, tablet PCs, contactless mobile and more. Rather than just repeating all that again, let’s be more specific: Contactless mobile will reach a tipping point in retail payments Social media will become a core communications tool PFM, combined…
Yesterday, we talked about the economic outlook for 2012. What about the banking outlook? Well it’s also challenging, with five clear things happening: Regulatory change will still be high on the agenda Investment banking will get a radical overhaul Clearing and settlement will become a much bigger focus Reconstructing distribution will be a big challenge…
Yesterday, we talked about the economic outlook for 2012. What about the banking outlook? Well it’s also challenging, with five clear things happening: Regulatory change will still be high on the agenda Investment banking will get a radical overhaul Clearing and settlement will become a much bigger focus Reconstructing distribution will be a big challenge…
You can sense an audience’s reaction as you present ideas on innovation. Sometimes its warm and engaging, sometimes distant and thoughtful, and occasionally remote and cynical. I experienced all three reactions last week when presenting at a bank’s annual leadership conference, with the third being the reaction I like the least but enjoy debating the…
You can sense an audience’s reaction as you present ideas on innovation. Sometimes its warm and engaging, sometimes distant and thoughtful, and occasionally remote and cynical. I experienced all three reactions last week when presenting at a bank’s annual leadership conference, with the third being the reaction I like the least but enjoy debating the…
