We talk a lot about the threat of mobile carriers and telecom firms moving into banking and eating our lunch. We cite examples such as NTT DoCoMo buying a credit card firm or Safaricom becoming the biggest financial transactor in Kenya, and what that will mean to banking in the future. We see O2 and…
I was surprised or not to have a long discussion with some bankers and corporates about personalisation last night. My contention was that a bank should know that they have an influential corporate treasurer decision maker as a business client, and be able to use that knowledge to deliver better service to that individual as…
I’ve been getting around a bit this week. Having had long conversations with cybersecurity experts, I’ve also been having long conversations with treasurers. Many of them. Many of them, mainly with the world’s largest corporations. And it’s been interesting, as they all share one over-riding common concern. Regulations. Now I thought bankers were the only…
I’ve been getting around a bit this week. Having had long conversations with cybersecurity experts, I’ve also been having long conversations with treasurers. Many of them. Many of them, mainly with the world’s largest corporations. And it’s been interesting, as they all share one over-riding common concern. Regulations. Now I thought bankers were the only…
Spent most of this week at a payments conference. The theme was relentlessly around mobile payments, as this area of the market has truly kicked off as a major focal point for banks, telecommunications firms, retailers and merchants. There was a particularly interesting debate about contactless payments, as this is also something that is being…
There are regular discussions at the Financial Services Club, conferences and meetings about the cashless, branchless future. Visa and MasterCard are huge advocates of a war on cash, as are the mobile wallet providers. Brett King and the Bank 2.0 crowd talk lots about a branchless world of banking and how branches are all irrelevant…
