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Opinion

To vax or not to vax: that is the question

We are all probably aware of the furore over Novax Djocavic and the Australian Open tennis championship. The issue is to vax or not to vax. Now, some people can’t get a vaccination due to their health conditions but, other than this, governments are telling us you must get vaccinated. …

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Time is money

I got a link to a bunch of Albert Einstein quotes the other day, one of which was: “Time does not exist. We invented it.” Some guy called Albert pic.twitter.com/JS9JMfEyJk — Chris Skinner (@Chris_Skinner) August 28, 2021 It made me think. Oh dear. Don’t make me think. Over the past …

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What if banking was football?

I was watching Match of the Day the other day and realised how much football moves and changes. Teams of yesteryear are now champions of Europe, whilst teams that were my shining lights growing up are now shadows of their former selves. I wonder if that’s what we’re seeing today …

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#COP26: ah well, what the hell?

Is it just me, or is the world a scary place at the moment? For most of my life, the world has been harmonising, working together to create global trade and destroy barriers. The fall of the Berlin Wall, the opening of China to world trade and the growth of …

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$2 trillion a year sits rotting in bank accounts

This headline caught my attention the other day: Bank loyalty costs savers £1.6 billion a year in missed interest The detail: There’s £246.5 billion ($340 billion) languishing in accounts paying no interest at all … A survey of 2,000 adults across the UK, with 42 percent of respondents stating that …

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Authenticity versus Condescension

I often contact companies due to issues with their services. When I contact them, it inevitably means that something in their digital services has broken. It is then an opportunity to delight and provide a customer experience that exceeds exceptions. However, it normally means anger and annoyance as you wait …

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#COP26: Where’s the incentive?

The discussions of today’s COP26 interested me, as it’s all about the money. Today is the day that all of the world’s finance ministers meet to discuss their dedication to climate change. They had this before – in Paris six years ago they promised $100 billion to be given to …

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