Our biggest stories of the past week are … Q: Why are banks organised in product silos? A: McKinsey I often hear the lament from bankers that their business is designed around products, rather than customers. Why is this? According to an article I stumbled across recently, it’s all McKinsey’s fault. How bank twitter #fails…
Our biggest stories of the past week are … The time is ripe to change the banking system I was surprised the other day when Financial News named me as one of the top 40 most influential innovators in financial technology, alongside friends including Sean Park, Matteo Rizzi and Nektarios Liolios. It is gratifying to get recognition,…
Our biggest stories of the past week are … What can bankers learn from retailers and vice versa? I organised a fascinating dinner focused upon what banks could learn from retailers the other night. As the evening transpired, various thoughts popped into my head and felt it worth recording them here. There is no next…
Our biggest stories of the past week are … It’s better to own disruption than be eaten by it As mentioned yesterday, banks are not sleeping ostriches but are very awake to the digital revolution. In fact, many are investing in that revolution with four incumbent banks standing out on my radar for their investments…
Our biggest stories of the past week are … Amazon vs IBM, Google vs BMW … digital disrupts everything I’ve not been surprised by disruptions in industries like music, movies, books and travel. All of these things can be digitised and have been. Music has been disrupted three times: first illegal downloads with Napster; then…
Our biggest stories of the past week are … The Changing Face of Payments Report, 2014 In late 2013, we researched the views of how payments markets are responding to change. The results are intriguing, so here's the management summary. If you would like a free copy of the report, just download here. Digital Bank (revised)…
