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11 decisions that made a challenger the best bank on the planet

I’ve been in touch with Colin Iles in South Africa for a while now. Formerly the head of client strategy at Barclays Africa (ABSA), he’s now been working on a new bank called Capitec. I say new, it’s actually been around for 17 years, but it is interesting that for a bank launched in 2001…

Rwanda: Africa’s first cashless economy?

Another presentation that was enlightening was delivered by Jean Claude Gaga, CEO of RSwitch Ltd, the national e-payment switch of Rwanda. Jean Claude gave an overview of how Rwanda is moving towards a cashless economy and I was particularly interested as I chair Dot Finance in Kigali each year, and so it gave me a…

How difficult is financial inclusion?

There were lots and lots and lots, literally, of focus upon mobile and financial inclusion in my Sudan conference. I guess because only 4% of the adults who live there are banked. You heard me, just four percent. There are over 20 million people of working or retirement age in the country, so that’s just…

The complex world of diplomatic affairs

I sometimes feel like a really, sad person. I wake up every day wondering what’s new with tech, FinTech, the world. I go to conferences and, instead of delivering my keynote speech and disappearing, normally hang around to hear the other presentations, as I might learn something. Equally, I sometimes get invited to speak at…

Proving digital transformation works for shareholder returns

I wrote about the fact that digital transformation does not create greater shareholder value … yet … and then DBS announce that they are the first bank in the world to demonstrate the link between digitization and shareholder value creation on November 17. Interesting, as I blogged about this on November 16, inspired by an article…

Old John Cryan had some code, AI, AI, Oh!

There are two big tech topics in banking these days, namely Artificial Intelligence (AI) and Blockchain. These two tech titans are changing the back office of banks into intelligent shared structures that will be mind-blowing a decade from now. In fact, they’re not far off that today. I’ve written a lot about Blockchain, and feel…

The compelling case of Alipay and Christmas

We hosted ePassi at our recent launch of Nordic Finance Innovate (NFI) in Helsinki, Finland. ePassi are the partner firm of Alipay, bringing the app to Finland to allow Chinese tourists to pay easily when travelling via Finland to Europe. It’s been very successful as it was initially launched to allow tourists to come and…

The truth about Ant Financial …

I finally finished writing my new book. I’m not going to say too much about it, as it now has to go through a lengthy editing cycle and will be released next year. A key theme in the new book is financial inclusion and, to those ends, I made a visit to Hangzhou, China, to meet…

The Open Finance Marketplace in Action (six video interviews)

I mentioned the Lego Bank not built by Lego recently. It’s all about the Open Marketplace of apps, APIs and analytics, and I said that the idea was illustrated well by firms like Solaris, and Bud. Just to follow on from that, here is a series of video interviews we recorded during the meetings about…

The imperative for self-sovereign identification (get lost Equifax)

I’m making a presentation on cybersecurity this week at our Nordic Finance Innovation meetings. This meant preparing a few new slides from scratch as I don’t have a set deck for cybercrime, and sat and started ideas just as the news dropped about the Equifax breach. You’ll all know about this by now, but over…

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Presentation at ZBP, September 2020, Warsaw, Poland

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Gaping Void's Hugh MacLeod worked with the Finanser