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Case Studies

Digital banks are 35+ times more productive than traditional banks

I’m launching the new book Digital Human in New York on April 12 (if you want to come, register here), following on from our recent London launch. In London, I was delighted to host Ashok Vaswani, CEO of Barclays Bank UK, and Li Wang, Head of Alipay and Ant Financial …

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Why big banks fail

A good example of that big bank thinking I referred to yesterday is Santander, and an incident that I fumed about the other day. I usually make payments to EU companies via my business account, which pays no fees on EU payments as per PSD2 and SEPA principles. However, I …

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Inside the mind of Jack Ma

I am very taken by the articulate and charismatic Jack Ma. Not because he’s one of the richest men in the world, but more because of his experiences and beliefs. If you haven’t listened to his interviews and thoughts at this years World Economic Summit, then I’d recommend you take …

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The complex world of diplomatic affairs

I sometimes feel like a really, sad person. I wake up every day wondering what’s new with tech, FinTech, the world. I go to conferences and, instead of delivering my keynote speech and disappearing, normally hang around to hear the other presentations, as I might learn something. Equally, I sometimes …

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