Digital Bank

Sep 19, 2014

Maybe it’s not so Simple, after all

For some time, I’ve banged on about banks must redesign for a digital core. It’s no longer a world that can live in a batch overnight update, when real-time everything is here. This has been shown again and again by outages, and all of the incumbent banks are struggling to move from old world to…

Sep 19, 2014

US Digital Bank Book Launch

We are launching Digital Bank officially in the USA over the next few weeks. September 23rd (Tuesday) in New York; October 2nd (Thursday) in Boston; and October 14th (Tuesday) in San Francisco. If any of my American readers want to come, the official invite is below and just contact us to request attendance. Tuesday 6:00 – 8:00 PM…

Chris Skinner: Digital Bank, part of FinTech Week

Sep 2, 2014

Digibank: the next generation of banking

I'm having this conversation about what a digital bank is all about and suddenly a light switches on. This light goes to the core of why I keep saying that digital banks are built upon digital infrastructure, and not an evolution of channels to be another one built upon existing infrastructure. The light bulb moment…

Jul 22, 2014

Financial Institutions Unprepared For Digital Future

My good friend Jim Marous who recently joined The Financial Brand, asked me to make a comment about this new report from Bain. It’s not a bad report and is a slight improvement on this one from McKinsey on The Rise of the Digital Bank, but it’s not as strong as what you will hear from leading digital innovators. …

Jul 8, 2014

Britain: leading the way in digital banking

As the author of a book called Digital Bank, a headline that reads Brits embrace digital banking cannot be ignored. Sure enough, it’s the publication of the British Banker’s Association’s report The Way We Bank Now, the second report analysing the move to phone and online banking by the great British public. This year it…

Jul 7, 2014

“To Branch Or Not To Branch” is the wrong debate

Over the weekend, the Chief Executive of the British Banker’s Association, Anthony Browne, announced that the traditional bank branch is dead. Writing in The Sunday Telegraph, Browne states that the halcyon days of olden banking is a misnomer. It was far more difficult to deal with banks pre the digital era, as you were restricted…

Jul 2, 2014

Why all banks will gamify over time

It's obvious that gamification is a game changer – apologies for the pun. Gamification is huge. The games industry is bigger than the movies these days, with Call of Duty, Halo and World of Warcraft, leading the charge but we must not forget Angry Birds, Candy Crush and the range and reach of Flappy Bird….

Jun 25, 2014

Things you need to know before you launch a Digital Bank

I recently presented the Digital Bank story at a conference in Swtizerland. As the slides and recording of the pitch are freely available online, readers of this blog are welcome to enjoy (or cringe?). Here's the 42 minutes recording: And here are the slides: Enjoy!

Jun 25, 2014

Things you need to know before you launch a Digital Bank

Jun 16, 2014

The Digital Revolution is like Marmite for Banks

I presented at a conference in Italy the other day. It was a small crowd of CMOs from the Italian banks, who listened dutifully to the messages. The feedback forms were mainly 8, 9 and 10 out of 10s, but there were two or three that gave me 1 or 3 out of 10. Now…