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Digital Bank

Britain: leading the way in digital banking

As the author of a book called Digital Bank, a headline that reads Brits embrace digital banking cannot be ignored. Sure enough, it’s the publication of the British Banker’s Association’s report The Way We Bank Now, the second report analysing the move to phone and online banking by the great British public. This year it…

wwbn-animation-newtimings

“To Branch Or Not To Branch” is the wrong debate

Over the weekend, the Chief Executive of the British Banker’s Association, Anthony Browne, announced that the traditional bank branch is dead. Writing in The Sunday Telegraph, Browne states that the halcyon days of olden banking is a misnomer.  It was far more difficult to deal with banks pre the digital era, as you were restricted…

MBank loan1

Why all banks will gamify over time

It's obvious that gamification is a game changer – apologies for the pun. Gamification is huge. The games industry is bigger than the movies these days, with Call of Duty, Halo and World of Warcraft, leading the charge but we must not forget Angry Birds, Candy Crush and the range and reach of Flappy Bird….

Angry birds theme park

Things you need to know before you launch a Digital Bank

I recently presented the Digital Bank story at a conference in Swtizerland. As the slides and recording of the pitch are freely available online, readers of this blog are welcome to enjoy (or cringe?). Here's the 42 minutes recording: And here are the slides: Enjoy!  

Things you need to know before you launch a Digital Bank

I recently presented the Digital Bank story at a conference in Swtizerland. As the slides and recording of the pitch are freely available online, readers of this blog are welcome to enjoy (or cringe?). Here's the 42 minutes recording: And here are the slides: Enjoy!  

The Digital Revolution is like Marmite for Banks

I presented at a conference in Italy the other day. It was a small crowd of CMOs from the Italian banks, who listened dutifully to the messages. The feedback forms were mainly 8, 9 and 10 out of 10s, but there were two or three that gave me 1 or 3 out of 10. Now…

Bankers are cavemen or cool? #ebaday

I've just attended EBAday for the first time in a few years, and it's an interesting conference. Like a mini-SIBOS for Europe, the major focus is on regulations, specifically the Payment Services Directive II, and the bank's response. However, in order to kick things off, the EBA (Euro Bank Association, not European Bank Authority) invited…

Ebaday10

It’s better to own disruption than be eaten by it

As mentioned yesterday, banks are not sleeping ostriches but are very awake to the digital revolution. In fact, many are investing in that revolution with four incumbent banks standing out on my radar for their investments in these efforts. The first of these is Sberbank, mainly because two friends of mine are running their venture…

Barclays

Incumbent banks are not sleeping … they’re planning

I find it interesting that so many commentators write about banks being head-in-the-sand ostriches, ignoring the need to close branches and being slow to innovate. I DISAGREE! Banks are slow to change, but they are not slow to innovate. Banks in many economies can see the decline in branch usage and are actively closing branches…

Becoming a Digital Bank: Evolution or Revolution?

A question that comes up regularly is should the bank evolve to a new digital model, or does it need to bite the bullet and transform? Evolution or revolution? That’s a question that only the bank’s CEO and management team can answer, and needs to consider: the current state of the bank; its ability to…

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