Digital Bank

Dec 1, 2014

What is a digital bank?

This question arises fairly often and I guess it’s because some people think of it as the addition of mobile apps and tablets; others believe it is creating a paperless bank; whilst others talk about a digitalisation of processes and products. We had a debate about this on Facebook during the summer when Jin Zwicky…

Nov 28, 2014

Do banks really need to change?

One of the comments that floated on the network in the last week was: banks can ignore digital. That made me sit up and take notice and so I asked the person, a banker, what they meant. Their explanation was interesting and went something like this: Banks do not need to change and adapt and,…

Nov 28, 2014

Do banks really need to change?

Nov 27, 2014

It’s a brave new world (not just for banks)

Following on from yesterday’s blog about traditional bank thinking versus digital bank views, there are three slides I use in my presentations that illustrate this big change. This is the change in banks moving from being trade focused to community focused. The first points out that banks must be in the social network, as that’s…

Nov 27, 2014

It’s a brave new world (not just for banks)

Nov 26, 2014

Take the test: does your bank think like a traditional bank or a digital bank?

One of the things that is quite clear is that, as we move into a sharing economy, the role of banks is changing. Banks historically focused upon profit and trade, but they now need to also focus upon community and dialogue. It is no longer good enough to purely focus upon commerce at the expense…

Nov 26, 2014

Take the test: does your bank think like a traditional bank or a digital bank?

Nov 21, 2014

What is the ‘digital core’ for a bank?

I’ve been talking about banks replacing their legacy mess with a digital core for a while now. Rearchitect your bank by getting rid of spaghetti based systems organised around products and channels to market, and redesign them for digital structures focused upon customers. That is not easy, as it implies replacing systems in real-time. How…

Nov 21, 2014

What is the ‘digital core’ for a bank?

Nov 18, 2014

Wrappers, replacers and reformers are all targeting banks

I’ve been talking about the hot new start-ups targeting the banking markets for a while. There are literally 1000’s of them – the Fintech Awards had over 750 firms to review this year alone – and sifting the wheat from the chaff is hard. There are a few standouts however, and these are the ones…