Digital Bank

I often talk about faster horses and how banks think digital is doing banking cheaper and faster. It’s all about efficiency and effectiveness. So, I was asked the other day: where is the car? After all, it’s easy to call out banks for doing banking as usual but, if I cannot show them a car,…

Despite there being many capable women in banking, finance and technology, it is surprising how few are at the top of the companies I talk about. Most FinTech start-ups I refer to are run by young men, whilst most banks are run by old men. Where are all the women? Funnily enough, this is a…

I’ve recently noted a number of reports about Open Banking, with many published recently due to its imminent arrival on January 13, 2018. Source: IBM As can be seen, we have several different groups working on Open Banking. There’s the Payment Services Directive 2 (PSD2) with Open APIs for payments, Open Banking regulations which are…

I recently  presented in Miami and BBVA were kind enough to summarise what I said so … here is their summation. Financial services of the future will be open sourced and real-time Chris Skinner closed Latin America’s top ‘fintech’ meeting with a prognosis: The financial services of the future will be open source and real-time…

For many years we have had discussions about bank branches and a branchless future. I personally don’t believe in a branchless future, but many do. And yes, there are many branches disappearing, much to the annoyance of those who lose that physical store. For example, America still has a large number of branches (32 per…

I wrote about the fact that digital transformation does not create greater shareholder value … yet … and then DBS announce that they are the first bank in the world to demonstrate the link between digitization and shareholder value creation on November 17. Interesting, as I blogged about this on November 16, inspired by an article…

There’s a constant buzz about disruption, which kind of sounds like destruction to me. We have to realize that no one is going to destruct or even possibly disrupt banks. No one. It has not happened in my lifetime of working with technology in banks, and I don’t think it will happen in the next…

I regularly talk about BBVA (Spain) and DBS (Singapore) as banks that are doing the right things for digital transformation. They both started early, have a leadership team who are committed and have been driving down this road with results. Results in terms of awards and recognition within the technology community, but what about in…

At the end of most of my speeches, I get someone raising questions around security and regulations. What was interesting is that I got the regulatory one this week, but my host told me afterwards that one of the bankers in the audience had come up and said he was surprised that I hadn’t talked…

I was in a conversation with a regulator about bank competition, and they wondered how I saw banks changing. In particular, they were concerned about collegiate – read that as bank cartels – actions by the banks to protect their own interests. I thought about it and said that I did not believe that banks…