One of the presentations I particularly enjoyed at the EFMA meeting was from Gürhan Çam, Senior Vice President- Digital Banking at DenizBank, Turkey. You will all know by now that I love the innovations in retail banking in Turkey, and Gürhan didn’t disappoint. First, there is the fastPay Wallet. With fastPay you can do send…
I just attended an EFMA conference where the opening presentation talked about the most innovative banks in the world. They may or may not be, you can decide, as I’m posting some of their stories here. These are the ones I quite liked, so it’s not exhaustive. See what you think … Capital One Skill for…
One company that is seeking global domination is Ant Financial. The company has an open stated intention to reach two billion users by 2025. The way in which they’ll achieve that is through local partnerships, and many of those have been started already: Ant Financial invests in Thailand’s Ascend Money as part of global expansion…
I got to thinking about yesterday’s post on humanity in part due to a discussion of global banking. Global, universal banking was the mantra of the 2000s and HSBC, Citi, Bank of America, BNP Paribas, Deutsche and more were all jumping on the bandwagon. After the global financial crisis, they all jumped off it again,…
Building on yesterday’s blog, Money2020 has an official Money Magazine to go with the European show, produced by Norfico. I was picked as one of a few commentators to talk about what’s going on in the world and was featured in the magazine, which you can find and download here. Anywho, for blog purposes, I…
The British Bankers’ Association released their The Way We Bank annual report last Thursday. It was interesting. Here are the key highlights: Over the past five years customers’ activity on banking apps rocketed by 354%, with apps now an increasingly popular way to access current accounts rising from 21% of access in 2012 to 61%…
After my blog yesterday, about banks having to move from being control freaks in a proprietary operation building everything to becoming collaborative partners in an open marketplace curating everything, I was asked: “how do you make money out of curation?” It’s a good question, as marketplace curators make money very differently from proprietary product providers. …
I just got back from the ICEEfest in Bucharest, Romania. It’s a fantastic expo organised by Dragos Stanca and his team, and was very enjoyable even with the master of ceremonies, Jeff Leach, taking the mickey out of me. Jeff is an actor and comedian, and spent the whole conference f-bombing the speakers and the…
We had a great meeting of the Financial Services Club this week with guest keynote Derek White, Global Head of Customer Solutions for BBVA reporting directly to the CEO, Carlos Torres Vila. Derek is responsible for the drive to transform the customer value proposition, including global product and design, customer experience, launching new products and…
