Chris Skinner's blog

Shaping the future of finance

Future

Your next employee (Part Two)

Back in August, I blogged about the new generation of employee. This week, I joined a presentation with JP Rangaswami to talk about the impact of technology on our lives, and the subject of Gen Y and the new generation of staff came up again. For those of you who don’t know JP, he describes…

3,238 days to the end of the cheque

With the news that the cheque will end its life as a valid payments instrument in the UK on 31st October 2018, it's worth reminding all that it's not just old people who use them: But that the main usage is with businesses, who want to keep cheques. Because they like them for cashflow management….

Cheques

Part Three – Real-time risks and opportunities

In the final part of this discussion of risks and opportunities in CEE, I was asked to give a view (see if you can spot me).   So here’s my brief summary: What are the risks for the next year or two? First, we are still in the middle of what I call the internet,…

FSClub CEE 1109_02

Part One – Future Risks and Opportunities: CEE

We had our final meeting of the year for the Financial Services Club in Central & Eastern Europe (FSClub CEE) this week, with an excellent panel discussion about the risks and opportunities across the region looking forward.  This is almost a bookend to our opening FSClub CEE discussion of whether there was a credit crisis…

FSClub CEE 1109

Part One – Future Risks and Opportunities: CEE

We had our final meeting of the year for the Financial Services Club in Central & Eastern Europe (FSClub CEE) this week, with an excellent panel discussion about the risks and opportunities across the region looking forward.  This is almost a bookend to our opening FSClub CEE discussion of whether there was a credit crisis…

FSClub CEE 1109

Who’s afraid of Tesco Bank?

Just back from Athens at a conference on retail banking with the star attraction being yours truly … well, I thought I was the star attraction until the post-lunch heavyweight speaker Sir Terry Leahy, Chief Executive of Tesco, turned up … I remember hearing Tim Mason, Tesco's Marketing Director, back in 1997 talking about internet…

Terry Leahy

Fragmenting the banking structure

Most banks have evolved from days of branches and large offices, to banks with multiple channels of distribution and extensive technology backbones. The issue banks have with this structure is that the technology backbone is broken. This is well illustrated by a comment from one payments manager who said to me that he gets his…

Cisco

We don’t need your customer service

For a while now Monitise, the mobile payments processing firm, has been researching views on the future of banking with the Future Foundation, part of Experian. Their objective is to find out how our relationship with money is changing and to understand how the culture of money will develop over the next few years. The…

We don’t need your customer service

For a while now Monitise, the mobile payments processing firm, has been researching views on the future of banking with the Future Foundation, part of Experian. Their objective is to find out how our relationship with money is changing and to understand how the culture of money will develop over the next few years. The…

We don’t need your customer service

For a while now Monitise, the mobile payments processing firm, has been researching views on the future of banking with the Future Foundation, part of Experian. Their objective is to find out how our relationship with money is changing and to understand how the culture of money will develop over the next few years. The…