Innovation

I was struck by some commentary with John Cryan, the CEO of Deutsche Bank, over on Bloomberg. The article is talking about the wild ride he has had since taking over the helm of the bank which had formerly been run by two CEOs (Juergen Fitschen and Anshu Jain). He knew when he took over…

I really enjoyed a recent article on CGAP (the Consultative Group to Assist the Poor). If you don’t know them, CGAP is a global partnership of over 30 leading organizations that seek to advance financial inclusion. Housed at the World Bank, CGAP’s mission is to improve the lives of poor people by spurring innovations and…

There’s an old joke about the guy who’s lost driving in the countryside who stops to ask a pedestrian how to get to the city.  The pedestrian replies: “oh, if you want to get there, I wouldn’t start from here”, and this is exactly how banks feel today.  They want to get to the nirvana…

One of the presentations I particularly enjoyed at the EFMA meeting was from Gürhan Çam, Senior Vice President- Digital Banking at DenizBank, Turkey.  You will all know by now that I love the innovations in retail banking in Turkey, and Gürhan didn’t disappoint. First, there is the fastPay Wallet.  With fastPay you can do send…

I just attended an EFMA conference where the opening presentation talked about the most innovative banks in the world. They may or may not be, you can decide, as I’m posting some of their stories here.  These are the ones I quite liked, so it’s not exhaustive. See what you think … Capital One Skill for…

One company that is seeking global domination is Ant Financial. The company has an open stated intention to reach two billion users by 2025.  The way in which they’ll achieve that is through local partnerships, and many of those have been started already: Ant Financial invests in Thailand’s Ascend Money as part of global expansion…

It’s a decade since the iPhone launched.  Steve Jobs unveiled the new phone on January 9th, 2007. The first iPhones were made available to the grubby hands of the public on June 29th, 2007, exactly ten years ago today.  This was originally just for American consumers with the UK, France, and Germany following in November…

I was going to blog about something different, when I spotted this article in The Financial Times about Klarna gaining a banking license over the weekend (thanks to Pascal Bouvier).  The commentary has two key sentences, which I’ve highlighted, that illustrate all the things I have been saying about Banking-as-a-Service and curated marketplaces brilliantly, namely: Banking becomes…

I just got back from the ICEEfest in Bucharest, Romania.  It’s a fantastic expo organised by Dragos Stanca and his team, and was very enjoyable even with the master of ceremonies, Jeff Leach, taking the mickey out of me.  Jeff is an actor and comedian, and spent the whole conference f-bombing the speakers and the…

We had a great meeting of the Financial Services Club this week with guest keynote Derek White, Global Head of Customer Solutions for BBVA reporting directly to the CEO, Carlos Torres Vila.  Derek is responsible for the drive to transform the customer value proposition, including global product and design, customer experience, launching new products and…