Innovation

Several people pinged me yesterday to highlight the fact that Bitcoin has now become a target of the major payments processors. Not for acquisition. Not for partnership. Not for joint ventures. Not for support. No. Bitcoin is obviously becoming a threat to mainstream operations as it is now an active shut-down target. This was demonstrated…

Several people pinged me yesterday to highlight the fact that Bitcoin has now become a target of the major payments processors. Not for acquisition. Not for partnership. Not for joint ventures. Not for support. No. Bitcoin is obviously becoming a threat to mainstream operations as it is now an active shut-down target. This was demonstrated…

The Financial Services Club is one of the major media partners with Finovate Europe, which took place last week. Last year I chaired the event, but my Ricky Gervais edginess proved too much for the American organisers at NetBanker, so this year was a slightly more dry affair, with a beauty parade of 35 companies demonstrating…

I haven’t written much about social media lately.  The reason is that it’s now mainstream and dull.  When you're scanning future views, you’re not as bothered about Facebook and Twitter when everyone’s familiar with and using such services. Facebook's pervasiveness is well illustrated by the Facebook IPO  announcement, which gave a raft of good stats about how…

I haven’t written much about social media lately.  The reason is that it’s now mainstream and dull.  When you're scanning future views, you’re not as bothered about Facebook and Twitter when everyone’s familiar with and using such services. Facebook's pervasiveness is well illustrated by the Facebook IPO  announcement, which gave a raft of good stats about how…

Following on from my discussions of solutions versus product people and vertical alignment versus horizontal, the question came up as to how to think strategically. How can you really get inside the customer’s head? What keeps the CEO awake at night (literally in the case of Lloyds Banking Group)? And all those other strategic account questions…

Following on from my discussions of solutions versus product people and vertical alignment versus horizontal, the question came up as to how to think strategically. How can you really get inside the customer’s head? What keeps the CEO awake at night (literally in the case of Lloyds Banking Group)? And all those other strategic account questions…

PwC conducted research with almost 3,000 banking customers from a range of segments across markets to discover their expectations of banking in the digital age. They selected both emerging and developing markets including China, India, Mexico and the UAE, as well as developed markets like the UK, Canada, France and Poland. The research revealed that…

PwC conducted research with almost 3,000 banking customers from a range of segments across markets to discover their expectations of banking in the digital age. They selected both emerging and developing markets including China, India, Mexico and the UAE, as well as developed markets like the UK, Canada, France and Poland. The research revealed that…

What’s hot in tech in 2012 is a continuation of what’s hot in tech in 2011: cloud, smartphones, tablet PCs, contactless mobile and more. Rather than just repeating all that again, let’s be more specific: Contactless mobile will reach a tipping point in retail payments Social media will become a core communications tool PFM, combined…