Opinion

What is work-life balance these days?  I accidentally on purpose started an interesting debate on LinkedIn. It began because someone posted on LinkedIn how proud they were of celebrating their sixteenth wedding anniversary, with photos of their wedding from 1995, and tagging a load of people.   I found it annoying. I go on Facebook to see…

Yesterday I asked Is there Life on Mars as a tribute to my hero David Bowie. I originally titled that blog entry: Is there Life on Mars? No but there will be a bank there soon … as that blog made me realise that we are rapidly moving to being multiplanetary. That’s Elon Musk’s dream…

Twenty years ago, I remember being impressed when the late, great David Bowie launched a bank. Admittedly it was backed by USA Bankshares, a proper bank, but the idea of celebrity-branded banks was expected to become a thing. Funnily enough, it hasn’t (unless you count Will.i.am and Atom) yet, nevertheless, what has become a thing…

I spotted two updates recently. The first is the half a billion dollar mistake at Citigroup. The second is how Amazon created Amazon Web Services (AWS). The two pieces go hand-in-hand. First, how could Citigroup make a billion dollar mistake? User Interface. The mistake was made by a worker in their offshore service centre, who…

I recently joined The Digital Growth podcast …   powered by Sounder … and they kindly transcribed the conversation, so I thought I would share it here. Chris Skinner: Traditional banks tend to push products through channels to get greater share of wallet and cross sell. Whereas, digital banks start with the customer journey and…

I see so many articles with titles like: What will banks do when Amazon becomes a bank? Google to take on banks Big Tech versus Big Banks … and so on and so forth. If you haven’t noticed, I keep on saying that Amazon, Google and Big Tech will NOT become banks. Forgive me if…

How much money is wasted by banks on digital? I wonder whether, one day, anyone will work out how much money has been wasted by banks on digital technologies. Various reports reckon that banks spend anything from half a trillion dollars a year on tech to over a trillion. Two years ago, Accenture found that only…

I just got a report from PwC and my heart sank. The headline is: Financial institutions to significantly increase use of gig economy workers to upskill workforce PwC report suggests up to a fifth of future workforces in financial services could be gig employees The detail is: Importing the digital and specialist skill sets of…

I haven’t commented much on bitcoin’s (BTC) recent surge, as I’ve been watching and waiting, but it is something. Just in case you didn’t notice, the value has moved from a low of under $5,000 per BTC in March 2020 to around $50,000 per BTC today. But it’s not just BTC: it’s Ether, Bitcoin Cash,…

I was on a call the other day, discussing Big Data and Green Finance. It’s not an area I talk about much, although Green is more and more on the radar. Even big bank CEO’s are aware of it and the issues that go with it. So, what’s new? Well, I narrowed it down to…