Opinion

Lots of people talk a good talk about the internet of things and how my washing machine could now make purchases but my question is: what would my washing machine want to buy? More powder and some salt maybe? A replacement for the dish that just broke? An intelligent washing machine buying things on the…

Someone pointed out to me that when I wrote about the wealth divide, a lot of the property investing is not your average John or Jane, but a lot of money launderers. I wrote a while ago  that there is $1.6 trillion of money laundered worldwide every year, and only 2% is caught. That leaves…

Unless you have been asleep for the last year, you cannot have failed to catch the buzz around bitcoin and other cryptocurrencies such as Ethereum’s Ether and Ripple’s XRP. There are even some coins that were created as a joke that are getting significant investments, such as Dogecoin. Dogecoin was created as a way to…

Someone made the comment on my platform piece about what happens when there are no Jack Ma’s or Mark Zuckerberg’s, as the whole thing is decentralised? I guess that this is logical as my last line was that government control of cryptocurrencies is “not so easy for cryptocurrencies that have no head office or central…

I am very taken by the articulate and charismatic Jack Ma. Not because he’s one of the richest men in the world, but more because of his experiences and beliefs. If you haven’t listened to his interviews and thoughts at this years World Economic Summit, then I’d recommend you take the time out to do…

I often talk about my week in Hangzhou last year, writing the case study on Ant Financial for the new book Digital Human, and particularly the words of Jack Ma on how he sees managing the Alibaba platform: Management. The word is there for regular companies. At Alibaba we treat it more like governing an…

In my blog yesterday, I talked about the technology titans being liked and potentially trusted with money, but I still don’t think they will open full-service banking. Instead, I think they will focus upon full-service information. The reason I say this is that they don’t want to be banks, it is not core, but they…

I recently blogged about the Edelman Trust Barometer, which makes clear that technology firms are trusted the most and financial firms the least. This is misguided however, as we need to think about who trusts them with what. Consumers trust technology firms not to abuse their data? Hmmm. Consumers trust technology firms to be truthful? Hmmm….

Talking of banks not being trusted, do we have reasons to mis-trust them? Yes, many. Not only are many banks regularly called out for bad behaviour, but some have gone to the extremes of forging customers signatures. Then there has been the UK’s PPI scandal and Wells Fargo’s false account openings, and now there is…

I was intrigued to see the latest account switching numbers for the UK. Switching has been a focus of the Competition & Markets Authority, regulators, government and more, and yet promoting people to switch is not working. According to the latest stats, there are around 70 million deposit accounts across the UK, with the average citizen…