Technology

I was having a chat about Artificial Intelligence (AI) in banking the other day. It was an interesting conversation, although most of the examples were for customer service via Chatbots, which doesn’t impress me much. I know that systems like Erica, short for Bank of AmErica, are up and running …

I’m launching the new book Digital Human in New York on April 12 (if you want to come, register here), following on from our recent London launch. In London, I was delighted to host Ashok Vaswani, CEO of Barclays Bank UK, and Li Wang, Head of Alipay and Ant Financial …

I’ve been flying around a bit and was lucky enough to find myself onstage the other day, chairing the Ant Financial Technology Forum at Money20/20 Singapore. I was honoured to accept to be the moderator of the afternoon and guess I was chosen because Alipay and Ant Financial are a …

I know that we deal with quite complicated things in financial technologies. AI, AGI, ASI (Artificial Intelligence, Artificial General Intelligence, Artificial Super Intelligence); machine learning and deep learning; blockchain, shared ledgers and distributed ledger technologies; cryptocurrencies, virtual currencies and digital currencies; Open Banking and Open APIs; and so on and …

I shared this list of banks that are supposedly the most digital of the large players on twitter the other day: Banco Santander Bank of America Barclays BBVA BNP Paribas Citi DBS Bank Deutsche Bank HSBC JP Morgan Chase RBS Société Générale UniCredit Wells Fargo People came at me, stating …

I was talking the other day to a colleague about the phenomenon in Asia, India, Africa and South America taking place with mobile payments and the lack of take-up in the USA. Why is this, I wondered? Then  got my answer, although it isn’t a singular factor but a combination …

Lots of people talk a good talk about the internet of things and how my washing machine could now make purchases but my question is: what would my washing machine want to buy? More powder and some salt maybe? A replacement for the dish that just broke? An intelligent washing …

I’m often asked how bitcoin works, where to buy them and how does it relate to blockchain and differ from ethereum, etc, etc. I was going to write a blog about it but Daniel over on Invest in blockchain beat me to it. He has also kindly let me republish his blog …

Unless you have been asleep for the last year, you cannot have failed to catch the buzz around bitcoin and other cryptocurrencies such as Ethereum’s Ether and Ripple’s XRP. There are even some coins that were created as a joke that are getting significant investments, such as Dogecoin. Dogecoin was …

In my blog yesterday, I talked about the technology titans being liked and potentially trusted with money, but I still don’t think they will open full-service banking. Instead, I think they will focus upon full-service information. The reason I say this is that they don’t want to be banks, it …

I spotted two stories about BBVA that appeared yesterday. The first was in the Financial Times with BBVA Chairman Francisco Gonzalez asking the G20 to take action against the big internet firms, saying “authorities [need] to bring order to this massive change” that could “pose risks to financial stability”. He …

I’ve written a lot about Ant Financial – they’re a 30,000 word case study in my new book – mainly because they are the first payments platform to focus upon global reach for financial inclusion. That is not to say that I am ignoring the other platforms: PayPal, Stripe, PayTM …

I was recently recorded on Roger Edwards’ podcast talking about FinTech, cryptocurrency and corporate change. Roger is a marketing strategist focused upon the insurance industry, and produces regular podcasts about said subject.  You can checkout his website here, and here’s the low-down of our chat: On the show this week, I …

Finally, just over a week ago, Open Banking came into the UK and Open APIs into the European Union. I am sure you all know what this is all about by now but, just in case, it is the regulations that force banks to share data through APIs – plug …

Taking of moving from the concept of a Universal Basic Income to money without government to tokens to credits, I’ve been reading a fascinating book recently on Star Trek’s economics called Trekonomics. Released in 2016, I thought it would be some frivolous Trekkie’s drooling over the wonder of the Federation’s …