OK, I’m a Victor Meldrew and have several pet hates. In particular, people who use corporate-speak … Source: Forbes In banking, there are two terms I hate: channel (and all of its derivatives like omnichannel and mulitchannel) and, more recently, embedded. Folks who regularly read the blog know that I hate anyone and any article that…
Following on from why startups will fail if they compete head-to-head with a bank, I got this headline the other day saying that smaller banks have the happiest customers. The latest analysis of feedback and complaints data conducted by consumer website Fairer Finance shows that big brands such as Halifax, Nationwide, HSBC and NatWest have struggled…
We talk a lot these days about neobanks, challenger banks, bank disrupters, bank disintermediation, banks will fail and such like. I have a contrarian view, for a change, and believe that any start-up that challenges a bank will fail. As I say, it’s a contrarian view. Why would you start-up Monzo, Starling, Chime, NuBank or…
Last year, I blogged about the view of Deutsche Bank regarding the future of payments. They produced three reports: Part I: Cash: The Dinosaur Will Survive… For Now Part II: Moving To Digital Wallets And The Extinction Of Plastic Cards Part III: Digital Currencies: The Ultimate Hard Power Tool … that were well worth a…
After discussing 2030 and beyond yesterday, I got into an interesting discussion about 2050 and beyond the other day. It started with looking back 25 years and looking forward 25. Looking back 25 years, I realised that discussions of modular, object-oriented, service-based banking is now really old. I was having those discussions back in the…
I was recently asked to deliver a presentation set in the year 2030. It was challenging, but interesting. The session was recorded, you can watch it here … … or, if you don’t want or cannot watch it, then here’s the transcript. A 2030 retrospective [transcript] Hi, I’m Chris Skinner and I have known BAI…
The two perennial debates we have in banking are a future that is cashless and branchless. Cash is going down, but is not eradicated; branches are closing fast, but still here. Are they necessary? I raise this as I got two reports from strong and trusted sources in the past week, one that said branches…
A lot of our history in the future will be digital Our future is digital. Just as we look back today and enjoy our physical inheritances of books, music and art, we will look back tomorrow at our digital inheritances of books, music and art. The only difference is today it is digital, not physical….
I’ve noticed that Wal*Mart has recently been hiring bankers. Goldman Sachs’ bankers to be exact. Goldman Sachs Marcus’s bankers to be more specific. Bloomberg Omer Ismail, the head of Goldman’s consumer bank [Marcus], is making a surprise exit to the fintech, according to people with knowledge of the matter. The world’s largest retailer made a…
