Future

Mar 31, 2009

If you don’t think video is the next revolution

I've blogged regularly, predicting that video connectivity will revolutionse banking. In particular, it changes the game because face-to-face comes back as a critical differentiator, but also because I will be able to see directly into the back office, the call centre, the heart of bank operations. Right now, banks don't take it that seriously and…

Mar 26, 2009

Social lending: from baby to child

Zopa announced results this week that showed lending had risen 140 percent year on year. In short, Zopa offers a lean and mean, razor thin margin system for loans. As an lender, I enter Zopa and place an amount – let’s say $10,000 – in the system. Zopa then spreads that loan across a range of borrowers…

Mar 19, 2009

Fingers, veins, eyeballs … we know who you are

I blogged the other day about knowing where customers are, but knowing who they are is always a challenge. Banks continually talk about fraud and the lack of dependable identification and authentication methods. We talk about things you know (a PIN number), things you have (a card or phone), but things you are (blood, DNA,…

Mar 9, 2009

The biggest barrier is our legacy mentality

On regular occasions I talk about disruptive models of banking and payments, such as complementary currencies, the new European Exchanges, Paypal, Zopa and SmartyPig. The aim is to illustrate that there is the potential to do banking without banks. This is not to say that I believe people want to do banking in a different…

Mar 1, 2009

What will the world be like in 2019?

Microsoft have just released a collage of technologies they believe will be in play in 2019: <p><p>&amp;amp;lt;p&amp;amp;gt;&amp;amp;amp;lt;p&amp;amp;amp;gt;&amp;amp;amp;amp;amp;amp;amp;lt;a href=&amp;amp;amp;amp;quot;http://video.msn.com/?mkt=en-GB&amp;amp;amp;amp;amp;amp;amp;amp;playlist=videoByUuids:uuids:a517b260-bb6b-48b9-87ac-8e2743a28ec5&amp;amp;amp;amp;amp;amp;amp;amp;showPlaylist=true&amp;amp;amp;amp;amp;amp;amp;amp;from=shared&amp;amp;amp;amp;quot; target=&amp;amp;amp;amp;quot;_new&amp;amp;amp;amp;quot; title=&amp;amp;amp;amp;quot;Future Vision Montage&amp;amp;amp;amp;quot;&amp;amp;amp;amp;amp;amp;amp;gt;Video: Future Vision Montage&amp;amp;amp;amp;amp;amp;amp;lt;/a&amp;amp;amp;amp;amp;amp;amp;gt;&amp;amp;amp;lt;/p&amp;amp;amp;gt;&amp;amp;lt;/p&amp;amp;gt;</p></p> It includes a montage of new concepts, as well as some of the clips used in their envisioning series. If you haven't seen those, here's the banking one for the…