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Future

Are you focused on the right customer?

Another few articles I’ve picked up this week have focused upon the new generation of consumer: Gen Z. I would call them the iGen but that’s too branded, so marketers call them Gen Z. Who are the Z Gen? As of 2019, the breakdown by age looks like this: Baby …

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Five phases of FinTech (2005-2027)

Three years ago, I blogged about three phases of FinTech. Three years later, I can expand on that theme and talk about five phases of FinTech. The five phases of FinTech are (dates are rough guide): Disruption (2005-2014) Discussion (2014-2017) Partnership (2017-2022) Integration (2022-2027) Renewal (2027+) Phase One: Disruption (2005-2014) …

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Banking for Humanity?

I was asked to speak to the theme of Banking for Humanity at a conference the other day, and it made me realise that the five areas I’ve recently been blogging about came together nicely. First, there’s financial inclusion which is the theme of Digital Human. The fact that anyone …

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Smile to pay … and cry for credit

There were two headlines recently that arrived side-by-side: Will telephone bank passwords become obsolete? Does my new biometric bank card really mean the death of the Pin? Neither headline is particularly news – voice recognition for telephone banking and biometric bank cards have been floating around for a decade (or …

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How will UK FinTech fare in the future?

I just chaired a nice session at the Innovate Finance Global Summit (IFGS) focused upon the future of UK FinTech. For some reason, the question they asked us to focus upon was: What is holding the UK back in the global investment landscape? I didn’t really understand why we would …

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