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Shaping the future of finance

Inclusion

Why banks should stop closing branches

I wrote my blog about the bank branch being dead the other day, just as a new report called for banks to stop trying to be cashless and branchless because it harms society. This is from the RSA (Royal Society for the encouragement of Arts, Manufactures and Commerce), an association founded by William Shipley in…

As we raise one, raise all

I just got back from Russia recently where I was interviewed by one of their leading journals. The journalist had read Digital Human, and took a very Russian take on it. His first question was along the lines of: if we are automating so much, then the people who own the robots will get richer…

The Pet Shop Boys said “Go West” … they got it wrong

I’ve been talking a lot about the Eastern and Southern Hemispheres these days. I’m adamant that these hemispheres are creating the future, whilst the North Western Hemisphere struggles with its legacy infrastructure. In particular, Europe and America are suffering from their old technology structures. Specifically, America is lagging the world. America. Land of the free…

Alibaba versus Tencent: who will win?

I bet you were wondering why I hadn’t written an Ant update recently. Well, I thought it was getting too much … but then I just arrived in Hong Kong and the hotel has kindly given me a copy of Fortune magazine with the headline cover page talking about the battle between Alibaba and Tencent….

Digital banks are 35+ times more productive than traditional banks

I’m launching the new book Digital Human in New York on April 12 (if you want to come, register here), following on from our recent London launch. In London, I was delighted to host Ashok Vaswani, CEO of Barclays Bank UK, and Li Wang, Head of Alipay and Ant Financial for EMEA, as panellists to…

Ant Financial’s Strategy for AI, Blockchain, Cybersecurity and more

I’ve been flying around a bit and was lucky enough to find myself onstage the other day, chairing the Ant Financial Technology Forum at Money20/20 Singapore. I was honoured to accept to be the moderator of the afternoon and guess I was chosen because Alipay and Ant Financial are a 30,000 word in-depth case study…

WeChat: the real Beast from the East

I’ve written a lot about Alibaba, Ant Financial and Alipay. This is not because I endorse or want to advertise the company, but because they are the first company to have embarked on a global financial inclusion strategy and have been marking it happen. Ant Financial is now some of the technology power behind PayTM…

The stepladder of inclusion

A last post about financial inclusion and banking. I pondered the thought of how people who get inclusion will gradually rise and upscale to full service banking. I see it almost as a ladder of steps from exclusion to banked as follows: Step One: Financially Excluded (Hawala) These are people who have no access to…

A unified model of banking the unbanked

As mentioned yesterday, I always get a new take on life when I come to Africa, and this visit is no exception. I’m chairing conferences where a range of start-ups, telco’s and banks are talking about their experiences and views. Halfway through the dialogue, a lightning bolt cracked through my forehead. Not literally obviously, that…

Unleashing $3.7 trillion of productivity through a mobile phone

I just hosted a conference in Africa and you cannot attend a conference in Africa without financial inclusion, mobile wallets and microfinance coming up. It’s always on the agenda and top of mind, because most Africans have been excluded from financial services to date. In particular, focusing upon Sub-Saharan Africa (SSA)*, which includes Kenya, Nigeria,…

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