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Digital Bank

It’s all about the money, money, money

The lockdown pandemic has been interesting from a financial markets’ perspective. First, people withdrew as much cash as they could, worrying that things would be bad, and cash was king. It wasn’t. They didn’t need the cash. They didn’t spend it. In fact, I was particularly struck by this chart …

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Could machines be human?

It’s 2020 and, since I was born in 19-whenever it was, I cannot think of a more challenging year. We are being forced to isolate, stay indoors, go nowhere and stay well. As I’ve blogged a few times, that’s good news for digital but bad news for humanity. I think …

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What do customers think?

I don’t usually cover press releases as they bore me, but this one caught my attention: Customer Online Conversations Reveal ‘All to Play for’ in Battle between Challengers and Incumbent Banks, Finds Economist Intelligence Unit Report   Groundbreaking report by The Economist Intelligence Unit uses machine-learning to analyse over 10 …

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So what would kill a bank?

Stumbling over an interesting article about bank consolidation in Europe, reminded me of Francisco Gonzalez’s (former Chair of BBVA) prediction that there’s only enough room for a maximum of fifty banks globally. I don’t believe either. As written about yesterday, banks don’t disappear. They don’t die. For over a quarter …

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Why banks don’t die

Have you noticed how people talk about disruption more and more, and note the collapse of companies like Blockbuster, Kodak, Nokia and Thomas Cook? In fact, there are more companies entering and leaving the stock market lists than ever before, with the average tenancy now under two decades compared to …

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What was the first record you ever bought?

I’m running a survey around how this crisis has impacted physical versus digital access to services – please take the survey: https://www.surveymonkey.com/r/KCSBYMM … and you will get a free copy of the results – but, building on the physical versus digital debate,  it really hit me as I listened to …

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Recognising six (Canadian) bankers doing a good job

I just stumbled across a report in Canada’s Globe and Mail, recognising the top 50 business executives who have helped see the country through this year’s crisis. It recognises quite a lot of banking people, and I wouldn’t normally share such content … except that many of those selected were …

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2020 is K-shaped

Everyone was talking about a V-shaped recovery in March 2020. Then it went onto a dialogue about whether it might be U-shaped or even W-shaped. Now, some economists are talking about a K-shaped economy. Some say this is all about the haves and have nots – the upper half are those …

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Or will CBDCs destroy banking?

I keep wondering about the future. Governments vs Libertarians? Centralised vs decentralised? DeFi vs CBDC? My conclusion is CBDCs will win, in the financial markets. Why? Because money is critical to our lives. It’s a key. You cannot ignore it. It’s what we created to make society orderly. I discussed …

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