The AI versus EI war
2023 has been the year of artificial intelligence (AI) thanks to the launch of OpenAI’s ChatGPT, acquisition by Microsoft, integration with Bing and mad scrabble by Google, Baidu and more to keep up. This will continue in 2024 and, if anything, become even more of a war between big tech firms and their delivery of…

Are banks and fintechs partners, competitors or suppliers?
Over the past decade+ we have seen thousands of fintechs arise. Many are challenging and disrupting, whilst many more are providing and supplying. What is the role of a fintech? My advice is that fintechs are there to fix the things that banks do badly and offer service to those who banks don’t serve. The…

JPMorgan: data is fuel for the business
Building on yesterday’s blog, I just stumbled across a podcast called Tech Trends by JPMorgan Chase – everything to do with tech, digital, data and fintech, broadcast by a bank. Fantastic. The first show I downloaded is all about organising data to fuel growth. Interestingly, their Chief Data Officer defines data as the fuel for…

Digital is the core, data is the asset
I just delivered a two-day immersive course in digital transformation for a bank and found myself regularly saying digital is the core, data is the asset. It did trip off the tongue nicely, but it also summarised the essence of what digital transformation is all about. You start with digital as the core. You build…

Interview with the vampayer
I just had an interview with a journalist via email. It was quite interesting, and wanted to share it with you. The key point being made is that everything we have today – apps, online, cards and more – are going to disappear. Are they? Mobile payments, BNPL, open banking, artificial intelligence – these are…


























