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Shaping the future of finance

How Facebook failed at finance

I haven’t written much about Facebook’s digital currency Diem, as there’s not much to write about. A dead duck from day one, it would never succeed. I said so back when it launched in 2019: The bottom-line is that Facebook may have developed a stablecoin using blockchain to enable global payments within Messenger, Instagram and…

The Finanser’s Week: 7th March 2022 – 13th March 2022

This week’s main blog discussions included … Financial sanctions: a reality check Some friends were applauding Visa and MasterCard’s decision to throw Russia off their payments networks over the weekend. Both companies handle 90% of all debit and credit card payments outside of China – and their announcements will deal another significant blow to the Russian…

Dumbing down tokenisation

This BBC article … The remarkable items that have been used as currency … got me thinking about tokenisation. The article discusses the use of shells, specifically the seasnail shell called a cowrie, and how it became a global currency by around 1200BC. Although the cowrie is mainly found in the Indian and Pacific Oceans,…

Start with the way people behave, not how you design

Thinking about process redesign, I remember when the ATM was invented. I wasn’t there – I’m not that old – but I remember reading about the great debate they had as banks didn’t believe people would be able to remember a PIN. The BBC reports that “Mr. Shepherd-Barron came up with the idea when he realized…

Has the pandemic transformed banking to be digital forever?

Question: Has retail banking transformed to be digital forever? Answer: No. I’ve always said that banking can never be purely digital as it needs a human touch. It needs the ability to talk to someone as money is the second most important thing in our lives. In fact, for some, it’s the most important thing…

When digital is down

I watch the world through the lens of the network, and have noticed that China is leading the world with digital currencies. The digital yuan is ready for release in time for the winter Olympics and a CBDC is likely to be launched in China before anywhere else. So why are Chinese consumers swapping potatoes…

Financial sanctions: a reality check

Some friends were applauding Visa and MasterCard’s decision to throw Russia off their payments networks over the weekend. Both companies handle 90% of all debit and credit card payments outside of China – and their announcements will deal another significant blow to the Russian economy. It sounds grand, but the presentation by the media misses a…

The Finanser’s Week: 28th February 2022 – 6th March 2022

The main blog discussions this week include … A SWIFT slap on the wrist During the weekend, there was some real action against Russia and specifically Vladimir Putin. The aim is to freeze Russia’s assets, worth around $630 billion, around the world. ‘A global financial pariah’: how central bank sanctions could hobble Russia The ban…

The role of an infomediary

Years ago, I was writing about the role of an infomediary. The idea was that there should be a broker between customer’s data and their service providers. Unfortunately, that role has become four companies for those in the Americas and two for those in Asia: Amazon, Facebook (Meta), Google (Alphabet), Twitter (Block), Tencent and Alibaba….

How do you get the customer to ride the elephant?

Sometimes you think there’s not much more to say about a subject. Then a friend sends you some links and suddenly you’re falling down another rabbit hole, this one all about banks and climate change. A friend of mine just shared a bunch of documents about banks’ funding of fossil fuel firms. It makes for…

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