#Klarna discovers that AI is not working and wants the humans back
After lots of discussions about how AI is transforming financial services as a new, foundational technology that has massive granularity of use cases, it doesn’t always work. In a very major public about face, Klarna says it doesn’t work. This is the company that saved millions by getting rid of two of five staff. Now,…

Moving from ML to LLM GPT in payments, #Stripe sets the standard
Just continuing the AI theme, it’s really interesting to see what Stripe – latest valuation over $90 billion – is doing with the technology. Effectively, it’s tried to create a GPT for payments. The reason they are pushing the envelope is after seeing great results in earlier developments using traditional machine learning models. These resulted…

Ethics, trust and the rise of AI in Financial Services
I’ve followed Clara Durodié’s Decoding AI for some time. Decoding AI is a digital publication dedicated to AI in financial services and, in her most recent update, she delves deep into Trust, Ethics and the Rise of AI in Financial Services, which is my specialist subject of the moment. I won’t repost the whole article…

The United States of Europe?
Like the United States, Europe is trying to create a united region of cross-border trade that works. In America, this is 50 member states who work in a federated structure. My impression after the recent meeting on CRD VI (Capital Requirements Directive) is that Europe’s long-term aim is to achieve the same and, today, there…

The Finanser’s Week: 12th May – 18th May 2025
This week’s main blog discussions include … The regulation versus innovation debate continues I just attended two events – one fintech and one regulatory. The contrast could not have been more different. The fintech event was buzzing with activity and youth; the regulatory event was very serious and full of suits. It reminded me of…

As #Revolut and #N26 move into mobile, never say never
It is notable that a few challenger neobanks are expanding footprint into telecoms, namely Revolut and N26. N26 joins Revolut in disrupting the telecommunications market The interesting thing here is that there have been many telco’s trying to move into banking – think Orange – and vice versa, but it rarely works. Orange checks out…

The regulation versus innovation debate continues
I just attended two events – one fintech and one regulatory. The contrast could not have been more different. The fintech event was buzzing with activity and youth; the regulatory event was very serious and full of suits. It reminded me of my old days dodging between Money2020 and Sibos. The thing about the regulatory…


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