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I shared a post the other day: It inspired FinTech friend and colleague Efi Pylarinou to write a post about it. Efi has kindly allowed me to share the post with you here … Beware of powerful and ambitious Tigers amongst Big VCs We are in the 6th month of the Water Tiger Year and…

Back in the day, a number of books were key to my management thinking. Books by Peter Drucker, James Champy and Michael Hammer, Ricardo Semler, Michael Treacy, Don Peppers and Martha Rogers, Tom Peters and Robert Waterman, and more. All of these books were about changing businesses to be customer focused, and one of the…

We had quite a few discussions around FinTech Week London and the line that seemed to catch people’s attention is: we must remove legacy thinking. There was debate about examples of legacy thinking. We need branches for advice; customers will always need cash (and checks!); only regulated markets by governments work; banks can only do…

We had a great discussion about Open Payments, Open Banking and Open Finance at FinTech Week London* this week. What was interesting is that nearly everyone opened with a mention of customer and customer journeys. Customer is the critical factor here, and customers don’t care whether they’re using Open Finance or not. What they care…

Back in April, I shared a guest post by Rostyslav Dyuk, Chairman of the Board at the Ukrainian Association of FinTech and Innovation Companies (UAFIC), regarding the impact the conflict in Ukraine was having on the FinTech scene (followed a short time later by the view from Russia). Rostyslav kindly sent me an update to…

This week’s main blog discussions include … FinTech Forces of the Future, Part One: Economics and Finance I worry sometimes that my writing these days about how finance, technology and ESG combine will alienate many in finance and technology. It shouldn’t, as these two industries hold the keys to the solutions, but it has moved…

The exciting area for me is always our technological future. Reusable rockets, life on Mars, quantum computing, robotics, artificial intelligence, the metaverse, blockchain, renewable energy and more are all going to transform the way we live over the next few years. What does this mean in reality? I could describe each one in depth, but…

Society is changing rapidly, every day. We don’t see it but, if you take a dip into the worlds of 1982, 1992, 2002, 2012 and 2022, you can see the massive changes in how we live, work, relate, talk and transact. Back in the 1980s, no one had computers; we had rotary telephones; the main…

On reflecting the past decade of innovation in FinTech, it’s been interesting watching the struggles of regulators to keep up. The challenge is that the regulators haven’t been able to keep up. They allowed a lot of things to happen which, now, they’re trying to address. Let’s take a few examples. First, Peer-to-Peer Lending (P2PL)….

I worry sometimes that my writing these days about how finance, technology and ESG combine will alienate many in finance and technology. It shouldn’t, as these two industries hold the keys to the solutions, but it has moved the agenda from where I came from to where I’m going to. When I reflect on the…